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Jackson Kia - Service Center

Cocoa, FL

4.6
371 Reviews

371 Reviews of Jackson Kia - Service Center

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May 17, 2022

Complete lack of communication from this team. Phone is nearly impossible to be answered. I was given a timeline of when a part that was needed to fix my car would arrive and a whole month later I More

by ak.harrington13
Customer Service
Recommend Dealer
No
Employees Worked With
Dave
May 11, 2022

Fast and efficient, they took my car even though I didn’t have an appointment and were finished in less than 30 minutes! Awesome! More

by Chris Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Langdon, Leslie Smith
May 11, 2022 -

Jackson Kia responded

Hi Chris, thank you for taking the time to share your review! We're so happy that our technicians provided you with such an efficient appointment! We look forward to seeing you next time at Cocoa Kia!

April 22, 2022

Cocoa Kia are extremely. professional and accommodating. Very friendly and helpful as well. Highly recommended! More

by sandy310beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Shawn in service.
Apr 22, 2022 -

Jackson Kia responded

Thank you for the wonderful review of our Cocoa Kia team! We're honored to receive your support and look forward to your next visit!

April 20, 2022

this dealership is a very clean and friendly atmosphere. All of the associates in the whole place are just as friendly and helpful as can be. Sean the service writer is so very helpful and And friendly but More

by wcs
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 21, 2022 -

Jackson Kia responded

Thank you for the wonderful review of our Cocoa Kia team! We appreciate you recommending us to your friends and look forward to seeing you next time!

April 15, 2022

Always clean and service drive up is always professional and straightforward on what needs to be fixed on your vehicle. Thomas and the fellas seem to genuinely want to affordabily fix your vehicle. More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 15, 2022 -

Mia responded

Always clean and service drive up is always professional  with being straightforward on what needs to be fixed on your vehicle. Thomas and the fellas seem to genuinely want to affordabily fix your vehicle.

Apr 18, 2022 -

Jackson Kia responded

Thank you for being a Cocoa Kia customer, Mia! Thomas & the team look forward to seeing you at your next visit!

April 07, 2022

The Coco Kia dealership and specifically David in the service department went above and beyond to reassure us and then help with the extended warranty claims on our 2014 Kia Sorrento. We are extremely gr More

by llshrop2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Apr 07, 2022 -

Jackson Kia responded

We're so glad David was able to assist you! Thanks for trusting the Cocoa Kia team with your Sorento. We hope to see you next time!

April 01, 2022

Have been very pleased with your service and follow up after service.Derick is great at pointing out necessary services More

by geoffgill09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Apr 01, 2022 -

Jackson Kia responded

Thank you for your honest feedback! We're so happy that Derick worked with you throughout your entire process! -Cocoa Kia

March 27, 2022

Outstanding customer service, I called in on Saturday and Derek got me in, that day! More

by Mark t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 29, 2022 -

Jackson Kia responded

We're so glad Derek was able to accommodate you! Thanks for the great review, Mark, and please don't hesitate to reach out if we can be of service again in the future! - The Cocoa Kia Team

March 27, 2022

Derek in the service department provided exceptional service, explaining everything and providing options. He answered all of the questions I had and was extremely courteous. Great customer service and More

by paulndrsn501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 29, 2022 -

Jackson Kia responded

Thank you for the kind review! We're so glad Derek continues to earn your support and we'll be sure to share this wonderful feedback with him. Thanks for being a Cocoa Kia customer - we'll see you next time!

March 23, 2022

My experience at cocoa Kia was excellent from beginning to end. My Telluride was in need of a oil change before my trip back to Ohio and they got me in in one day took care of an alignment problem as well More

by Gornydbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Boyle
Mar 23, 2022 -

Jackson Kia responded

We're so glad we were able to assist you! Thanks for the kind review, from all of us here at Cocoa Kia!

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