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Jackson Kia
Cocoa, FL
555 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 555 reviews
November 21, 2018
Quickly taken care of. Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated w Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated with what the tech found. More
by ANNIEWINFL
Verified CustomerEmployees Worked With
Leslie Smith
November 21, 2018
Awesome people and services This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the s This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the same like a VIP More
by cdesir
Employees Worked With
Zach Wintermote, Brandon Langdon
November 20, 2018
Always a pleasant surprise visiting this dealership. I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warran I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warranty work or parts. Especially in this area, I've been treated pretty bad by dealerships in the area in years past. There's usually at least an argument and a big bill before you walk out. Not at Smith KIA. The tall guy in parts with the mustache...(Robert I think is his name), I don't know his name for sure but I like him. He always goes out of his way to make sure I understand how to install the filter or whatever I'm buying...he's even gotten service guys to give me a hand or some instruction. Somebody needs to give him a pat on the back because his great attitude and attention to detail really makes this dealership a cut above. I have some things to say about service as well. My wife was in there twice last week dealing with a check engine light. Even though she didn't have an appointment and she showed up not too much before closing, the staff went out of their way to help her.....I would never consider purchasing a car anywhere other than Smith. Thumbs up to the manager...please do what you have to do to retain such great staff! More
by JCHALF04
Employees Worked With
Robert Brunning, Brandon Langdon, Leslie Smith
November 15, 2018
Smith Kia is awesome. Smith Kia was very professional, friendly and very helpful. they make you feel very comfortable and answer all my questions. I highly recommend them. Smith Kia was very professional, friendly and very helpful. they make you feel very comfortable and answer all my questions. I highly recommend them. I would definitely buy from them again. More
by Haydee R
Employees Worked With
Jordan Dill, Marc Hendley
October 25, 2018
excellent car buying experience, start to finish I find car buying to be stressful and nerve wracking. I'm also a woman who has previously been condescended to and talked down to at a car dealership. I find car buying to be stressful and nerve wracking. I'm also a woman who has previously been condescended to and talked down to at a car dealership. I like to be prepared and research values and options and know what I'm getting into, and I can't stand pushy salespeople and being pressured into options that I don't want or need. This was one of my better experiences at a car dealership, and I have been to quite a few, including recent shopping around for the best deal on multiple makes/models. Start to finish, my salesman Rick Musick was polite, informative, patient, and never rude/condescending/pushy. Multiple test drives, appointment at MY convenience, honest, and excellent follow through. When I went in fairly sure I would buy the KIA niro if I got good value for my Toyota Rav4 limited trade-in and best price for the EX touring Niro, I was in and driving my beautiful new car home in 3.5 hours, including leisurely test drives of both LX and EX because I hadn't made my final decision on the trim I was most interested in. Combine my excellent salesman Rick with very nice, well informed finance manager Jordan Dill who took time to explain everything I didn't understand and all my options for my budget- I will highly recommend this dealership to anyone car shopping. And- Toyota, Hyundai, and Honda could not meet or beat price of a similarly equipped comparable vehicle in same class, OR the 0% financing for 66 months, or the 100,000 mile Kia warranty! Thought I'd be a Honda/Toyota owner for life. Consider me Kia converted More
by jmehoward
Employees Worked With
Rick Musick, Jordan Dill
October 11, 2018
They don’t want repeat customers they just want the money My daughter purchased a used vehicle from them and not 10minutes off the lot and her AC didn’t work...they recharged it and said no more...7 days late My daughter purchased a used vehicle from them and not 10minutes off the lot and her AC didn’t work...they recharged it and said no more...7 days later AC didn’t work again...she was asked to bring it in and this time they said her Ac system wasn’t working and she would have to pay 800 to fit....I nor anyone in my immediate family will ever purchase another KIA and I would never recommend smith Kia to anyone. More
by FLLife68
Employees Worked With
Darla
August 04, 2018
A pleasent surprise. No pressure and everything above board. Worked with Jordan Dill and JFK[Jeff}.They were very pleasant to work with and very knowledgeable. Very profes No pressure and everything above board. Worked with Jordan Dill and JFK[Jeff}.They were very pleasant to work with and very knowledgeable. Very professional. More
by Angler3
Employees Worked With
Blake Byers
July 23, 2018
They were wonderful and there was no pressure or miss leadin This is were i will buy all my cars from now on the folks there were great and very help full I will recommend everyone This is were i will buy all my cars from now on the folks there were great and very help full I will recommend everyone More
by Riverjames17
Employees Worked With
Jordon, James Stefaney, Blake Byers
June 02, 2018
Bait and Switch Smith Kia tried to bait and switch the price of the vehicle that I was looking at. They tried to give me the car for $27,000 when the ad was for $22,0 Smith Kia tried to bait and switch the price of the vehicle that I was looking at. They tried to give me the car for $27,000 when the ad was for $22,000. Then tried to say the dealer fees was $990 when in fact it is $799. Salesman was horrible!!! Didn’t get the car because I still need to work on my credit and I’m ok with that. Just know everybody ain’t no fool! More
by stacey1982
Employees Worked With
Blake Byers
May 31, 2018
Very nice experience!I have I gave Smith Kia of Merritt Island a "5" because everyone there is extremely knowledgeable and friendly. No pressure tactics, comfortable atmosphere, I gave Smith Kia of Merritt Island a "5" because everyone there is extremely knowledgeable and friendly. No pressure tactics, comfortable atmosphere, experienced sales people. I LOVE my new Kia Soul. More
by Lormor3
Employees Worked With
James Stefaney
