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Jackson Kia
Cocoa, FL
532 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 532 reviews
December 13, 2018
Very smooth process GM was awesome Sale was well organized and very smooth the entire team was very friendly I would recommend anyone looking for a vehicle to visit this dealership Sale was well organized and very smooth the entire team was very friendly I would recommend anyone looking for a vehicle to visit this dealership More
by scaranderson1
Verified CustomerEmployees Worked With
Seth , Ron Faas, Zach Wintermote
December 13, 2018
Very Good Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was go Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was good but coffee needs to be checked more often. It was terrible. More
by ECHILDREE
Employees Worked With
Leslie Smith
December 13, 2018
Helpful staff Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great, Leslie was friendly and knowledgeable. More
by lynnwallace1951
Employees Worked With
Leslie Smith
December 13, 2018
Marc was an excellent salesman. Marc greeted us and showed us the vehicle that suited our needs. He was very honest and accommodated our requests promptly and in a professional mann Marc greeted us and showed us the vehicle that suited our needs. He was very honest and accommodated our requests promptly and in a professional manner. More
by kmcguigan84
Employees Worked With
Marc Hendley
December 12, 2018
From sale to service. The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also inquired as to how I was enjoying the new car and were there any problems or things I needed explained about the car. I enjoy the folks at Smith KIA they have been great. This is my second new Kia and I'm thrilled with them. More
by raymcghee0
Employees Worked With
Zach Wintermote, Brandon Langdon
November 26, 2018
Customer Service The time and attention given to us was the best, by, all staff members. We did not have any complaints at all while in your facility. The time and attention given to us was the best, by, all staff members. We did not have any complaints at all while in your facility. More
by famy
Employees Worked With
Freddy Espinosa
November 23, 2018
Car came out worse Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issu Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issue they caused! More
by STEVENPENSO
Employees Worked With
Leslie Smith
November 21, 2018
Quickly taken care of. Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated w Made my appointment with Leslie, and she met me at the service bay and took care of my issues that the vehicle was experiencing. She kept me updated with what the tech found. More
by ANNIEWINFL
Employees Worked With
Leslie Smith
November 21, 2018
Awesome people and services This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the s This is a new experience for me usually dealership lobe you until you drive off the lot Not Smith Kia as many times I've came back I was treated the same like a VIP More
by cdesir
Employees Worked With
Zach Wintermote, Brandon Langdon
November 20, 2018
Always a pleasant surprise visiting this dealership. I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warran I've been coming here for a couple of years and I have to say it's always a fantastic experience. No one really wants to go to a dealership for warranty work or parts. Especially in this area, I've been treated pretty bad by dealerships in the area in years past. There's usually at least an argument and a big bill before you walk out. Not at Smith KIA. The tall guy in parts with the mustache...(Robert I think is his name), I don't know his name for sure but I like him. He always goes out of his way to make sure I understand how to install the filter or whatever I'm buying...he's even gotten service guys to give me a hand or some instruction. Somebody needs to give him a pat on the back because his great attitude and attention to detail really makes this dealership a cut above. I have some things to say about service as well. My wife was in there twice last week dealing with a check engine light. Even though she didn't have an appointment and she showed up not too much before closing, the staff went out of their way to help her.....I would never consider purchasing a car anywhere other than Smith. Thumbs up to the manager...please do what you have to do to retain such great staff! More
by JCHALF04
Employees Worked With
Robert Brunning, Brandon Langdon, Leslie Smith
