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Jackson Kia
Cocoa, FL
533 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 533 reviews
March 08, 2019
Excellent The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccome The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccomend taking your car here to be seviced. More
by MADDIEPIEMARIE
Verified CustomerEmployees Worked With
Leslie Smith
March 07, 2019
Great experience The salesman was great. He answered all my questions and made me feel comfortable with my purchase. Excellent sales team. Before I left the showroom I The salesman was great. He answered all my questions and made me feel comfortable with my purchase. Excellent sales team. Before I left the showroom I was in love with the car. More
by chickasawpat
Employees Worked With
Colantino, Ernie
March 06, 2019
Radar realignment Radar was not working but mech. Was able to figure it out. Had accident with dented front bumper and radar was misaligned. Right front sensor was rep Radar was not working but mech. Was able to figure it out. Had accident with dented front bumper and radar was misaligned. Right front sensor was replaced but radar was not realigned so had to return and bumper was removed and radar realigned. Was not charged for removal and replacement of bumper as job was not finished properly first time. More
by paulfernald1
Employees Worked With
Leslie Smith
March 01, 2019
Great Service Dealers were very nice. They knew I wanted the car, and they worked with me to get it at the price I could afford. The car was delivered clean, and ve Dealers were very nice. They knew I wanted the car, and they worked with me to get it at the price I could afford. The car was delivered clean, and very nice. The sales man helped me to learn the features of my new car. More
by tiitravel
Employees Worked With
The people I worked with are not on the list. We worked with Brady, and with Riley
March 01, 2019
Matt LeBlanc made this a very easy and pleasant experience! I needed a minor procedure for recall on the 2018 Stinger. Matt arranged it so I could also make it to another appointment I had that morning about 5 I needed a minor procedure for recall on the 2018 Stinger. Matt arranged it so I could also make it to another appointment I had that morning about 5 miles away and got the service—and wash—done before I could finish a cup of coffee! More
by james.battaglini
Employees Worked With
Matt LeBlanc in service
March 01, 2019
oil change went in for oil change had my car done within an hour very fast service waiting room was nice with drinks and snacks for everyone while waiting went in for oil change had my car done within an hour very fast service waiting room was nice with drinks and snacks for everyone while waiting More
by BLC970
Employees Worked With
Brandon Langdon, Leslie Smith
February 28, 2019
Oil change and rotation of tires Excellent because it was good service and she didn't try to sell me anything I din't need. She was polite and upbeat. No bad attitude. Excellent because it was good service and she didn't try to sell me anything I din't need. She was polite and upbeat. No bad attitude. More
by EVIE2038
Employees Worked With
Chrissy
February 28, 2019
Quick, efficient and proffessional The service manager was very helpful and knowledgeable. Miss Black took my car in early and completed well under the estimated time. A comprehensive r The service manager was very helpful and knowledgeable. Miss Black took my car in early and completed well under the estimated time. A comprehensive report on the current status of my car gave me everything I needed to feel confidant my daughter’s car was safe and within reliable specifications. Thank you for a very pleasant experience. More
by paladinep
Employees Worked With
Kristi Black
February 28, 2019
Maintenance Went in with no appointment to drop Car for maintenance. Matt kept me informed and had my vehicle ready before promised. Very professional service a Went in with no appointment to drop Car for maintenance. Matt kept me informed and had my vehicle ready before promised. Very professional service advisor. More
by CLGRENET
Employees Worked With
Matt
February 27, 2019
Done when promised 2016 Kia Sportage Oil change, tire rotation, and recall software update. The work was completed so quickly I only had time for one bag of popcor 2016 Kia Sportage Oil change, tire rotation, and recall software update. The work was completed so quickly I only had time for one bag of popcorn. The only criticism I have is I bought the vehicle as Certified Pre-Owned, which includes Platinum warranty for 12 months. When I asked about the rear wiper not cleaning a full wiper width, I was told the car had the wrong wiper arm and would require a new wiper arm and blade - and I would have to pay for the parts and labor. When I advised it was purchased CPO from Family Kia in St Augustine and had Platinum warranty, I was told (correctly) that the warranty did not cover that. The cost of the parts and labor were to be over $100. I then spoke with Family Kia of St Augustine and said the wiper should have been checked before it was offered as CPO - and they should work with Smith Kia to either replace it at no cost to me, or at the very least only charge me the Platinum deductible of $50. No joy for me. So I ordered the parts online and fixed the problem myself for $51.80 My recommendation when buying a Certified Pre-Owned vehicle from Any dealer is to do your best to confirm the functionality of every feature within the time given to change your mind about the purchase. More
by Hawkeye249
Employees Worked With
Brandon Langdon, Leslie Smith
