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Jackson Kia
Cocoa, FL
533 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 533 reviews
March 18, 2019
Quick, easy, listened to what I wanted Everyone at the dealership took their time to listen to my needs and made the car buying process easy and understandable. They didn't try to over sell Everyone at the dealership took their time to listen to my needs and made the car buying process easy and understandable. They didn't try to over sell me. More
by duh.dani
Verified CustomerEmployees Worked With
Freddy Espinosa, Gary Armstrong
March 18, 2019
GREAT SERVICE Zach was awesome. Great service. Definitely a return customer. Very happy with everything. Friendly environment. Worked hard to get me in the car I wa Zach was awesome. Great service. Definitely a return customer. Very happy with everything. Friendly environment. Worked hard to get me in the car I wanted More
by a.kiefer84.ak
Employees Worked With
Zach Wintermote, Gary Armstrong
March 16, 2019
Service contract standard Oil Change I brought my Kia Forte in for its standard contract servicing. I was checked in by Kristi Black who was friendly, knowledgeable and thorough. She expl I brought my Kia Forte in for its standard contract servicing. I was checked in by Kristi Black who was friendly, knowledgeable and thorough. She explained about how long my service may take and detailed the amenities available to me as I wait, including a shuttle service to Merritt Square Mall which was a delight to hear about. The service was completed in just under an hour (the fastest I have experienced yet). Kristi notified me that my car was ready and reviewed each service performed. She then checked me out and walked me to my car, where I found that my Forte had been washed and dried, my favorite amenity that you offer. I chose to offer the highest marks available because this service day was top notch. From my first interactions with Kristi Black, until I drove off of the lot. I LOVE MY KIA FORTE! Thank you for taking great care of us, Smith Kia! Kindest regards, Jason Crase More
by LuvmyKiaForte
Employees Worked With
Kristi Black
March 16, 2019
Oil change Brandon was attentive and listened to my concerns. He was not pushy but rather offered much appreciated advise. I liked his approach as well as the ge Brandon was attentive and listened to my concerns. He was not pushy but rather offered much appreciated advise. I liked his approach as well as the general atmosphere of Smith Kia. Thanks! More
by JJORDAN1403
Employees Worked With
Brandon Langdon
March 15, 2019
Great Service A warm welcome smile goes a long way now days and seems to be missing these days. Kristie Black acknowledged my presents even though she was busy wit A warm welcome smile goes a long way now days and seems to be missing these days. Kristie Black acknowledged my presents even though she was busy with another customer. After writing up my ordered, explained the wait time and welcomed me to the guest room with coffee, tv, and free wifi More
by BILLIVES7@att.net
Employees Worked With
Kristie Black
March 15, 2019
Good Job Everything was done on my check up and they did a few other things to my car that really needed to be done and picking it up was a breeze and the serv Everything was done on my check up and they did a few other things to my car that really needed to be done and picking it up was a breeze and the service guy was really helpful and professional and nice!!! More
by TANGURL50
Employees Worked With
Don’t remember their names - sorry!!! ??
March 15, 2019
7500 Mile Service The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way to breakfast (not provided) within 15-20 min. The Dealer called stating the car was ready within an hour. Returned to Dealer to pick up car. Paperwork was ready, Cashier was in place, and I was on my within a few minutes. Overall a pleasant experience. More
by Russ
Employees Worked With
Kristie Black
March 15, 2019
Blown engine My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really understanding I really appreciate the service I got from everyone that was working the day it happened. I couldn’t ask for a better service I got from being from Nee York. I want to give a big thank you at to the Smith Kia Family and can’t wait to get my car back. I definitely would recommend people to your dealership. More
by Trisha Rosecrans
Employees Worked With
Blake there are so many more I just can’t remember names!!!, Bill Fernandez
March 14, 2019
Great experience At the shop. I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was cour I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was courteous and very nice. We did the appropriate paperwork and she even found out about the service plan I had. I live closer to the Melbourne Kia but will be coming back here for all my service needs. More
by jamesmdinsmore
Employees Worked With
i worked with Kristin
March 13, 2019
Great experience Over all it was an easy experience. Everyone worked to get me in and out of there while making sure I was getting the best deal I could. Thank you! Lo Over all it was an easy experience. Everyone worked to get me in and out of there while making sure I was getting the best deal I could. Thank you! Loving the our new vehicle!! More
by Rachel123
Employees Worked With
Brady Watkins
