Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Kia
Cocoa, FL
533 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 533 reviews
April 11, 2019
great staff! All was done in a timely manor, staff was kind and knowledgeable, car was done on time,snacks were good. The receptionist was just so warm and friendl All was done in a timely manor, staff was kind and knowledgeable, car was done on time,snacks were good. The receptionist was just so warm and friendly but also funny. It was nice to go get your car fixed and not feel like you were getting ripped off and rushed out. More
by kmsc
Verified CustomerEmployees Worked With
matt,milton,kim
April 10, 2019
Great service very helpful Service was great work completed in a timely fashion, service was explained before selected items of work were completed. Will return for more service Service was great work completed in a timely fashion, service was explained before selected items of work were completed. Will return for more service next time it is needed. More
by PEPAYNE
Employees Worked With
Matthew Leblanc
April 10, 2019
Easy to schedule appt! I've used MI Kia shop for my 2015 soul+ and they always treat me right! Even wash my car! 😊 My issue was covered under the warranty! I love that! I've used MI Kia shop for my 2015 soul+ and they always treat me right! Even wash my car! 😊 My issue was covered under the warranty! I love that! More
by VYCK6977
Employees Worked With
Matthew
April 09, 2019
Truly exceptional experience Friendly greeting with active listening to our situation led us to the car we were interested in the first 5 minutes. We were off on a test drive in 1 Friendly greeting with active listening to our situation led us to the car we were interested in the first 5 minutes. We were off on a test drive in 10 minutes with no pressure about this car or any other model. Back to the dealership we had a speedy evaluation of our trade by the manager and had a written offer within minutes. We negotiated a deal with financing and a trade in allowance that more than met our initial goals. With a more than efficient and friendly finance person we were on the road with our new Soul in around two hours from when we arrived and smiling from ear to ear. Can't say enough about a truly exceptional experience all the way around. More
by rnicoli14
Employees Worked With
Jeff Dumas
April 09, 2019
Above and beyond! We brought our Sportage in to diagnose a sound it was making. Right away it was discovered the timing belt repair we had done at a local repair shop w We brought our Sportage in to diagnose a sound it was making. Right away it was discovered the timing belt repair we had done at a local repair shop was done incorrectly. It was causing damage to the new belt which could cause major damage to the vehicle if it broke. though my wait time was a little lengthy, Matt Leblanc kept me updated. The vehicle was kept overnight to diagnose the original problem which was taken care of as well as the new timing belt. On the drive home, it was discovered that another problem had occurred due to the vehicle being left on the rack for an extended amount of time. When Matt was notified immediately of the situation, he and his manager went above and beyond to come up with a solution acceptable to all parties. We are very grateful and highly recommend Smith Kia. Thank you! More
by KLWHITE0
Employees Worked With
Matt Leblanc
April 09, 2019
Pleasant shopping Unlike most auto shopping, Smith KIA and Smith Buick has take the hassle out of shopping for an automobile. I have purchase one vehicle through Smith Unlike most auto shopping, Smith KIA and Smith Buick has take the hassle out of shopping for an automobile. I have purchase one vehicle through Smith Buick and One through Smith KIA and would shop with them again. More
by llsmith1943
Employees Worked With
Blake Myers, Freddy Espinosa
April 09, 2019
Very efficient and knowledgeable The service manager and Mech did a great job. It’s like driving a new car. They are very knowledgeable on the problems that have been corrected The service manager and Mech did a great job. It’s like driving a new car. They are very knowledgeable on the problems that have been corrected More
by LUVNKIS4U
Employees Worked With
Brandon Langdon
April 09, 2019
check engine light had engine light come on used dodge caravan i got from them--bought as-is--they fixed it at no charge to me--tecnneclly they didn't have to --but they had engine light come on used dodge caravan i got from them--bought as-is--they fixed it at no charge to me--tecnneclly they didn't have to --but they did--makes for good customer relations--would recomend them --next day engine light came on again--they took care of it again-- More
by mocinski
Employees Worked With
ed,blair,mike,milton
April 08, 2019
Great fast friendly Great service beast checked in fast service was done on time very friendly and courteous. Highly recommend them. Could have a little nicer waiting a Great service beast checked in fast service was done on time very friendly and courteous. Highly recommend them. Could have a little nicer waiting area More
by JJONES48199
Employees Worked With
Brandon Langdon
April 08, 2019
Friendliest Service Staff You Can Find Absolutely lovely staff from the time I arrived to the time I left. I really appreciate them taking the time to explain to me everything that was due Absolutely lovely staff from the time I arrived to the time I left. I really appreciate them taking the time to explain to me everything that was due at that particular service as well as going through the details at the end. Everyone here is friendly and smiling. It's nice to be in such an upbeat atmosphere. More
by ataylor18
Employees Worked With
Milton, Mark, Kim & your front desk receptionist is always so welcoming
