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Jackson Kia

Cocoa, FL

4.5
533 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory! The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience. Exceptional Customer Service We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff! We Keep You Going Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today! Thoughtful Amenities At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff! Community Involvement Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Contact Dealership

3660 W King St

Cocoa, FL

32926

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Showing 533 reviews

August 14, 2021

It is clean and comfortable. Thomas was very pleasant. The service was finished in an hr , rather than the expected 1.5-2 hrs , as I was told initially! More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 16, 2021 -

Jackson Kia responded

Thank you for the great review, Cheryl! We appreciate you coming to visit us here at Cocoa Kia and hope to see you again next time!

Aug 16, 2021 -

Cheryl responded

You can bet you will see me again !!

Aug 16, 2021 -

Jackson Kia responded

We look Forward to it!! Welcome to the Cocoa Kia Family

Aug 17, 2021 -

Cheryl responded

Thanks !

August 13, 2021

The professionalism and excellent customer service expertise is ALWAYS commendable! More

by tw4772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 13, 2021 -

Jackson Kia responded

Thank you for your confidence in the Cocoa Kia team! We appreciate your support and look forward to your next visit!

August 11, 2021

Purchased our Sorento S in March '21, a very good experience. Had 1st servicing done 8-10-21. All was done well and we were on our way in about 90 minutes. Also, car was washed and vacuumed and looke More

by elusivem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Langdon
Aug 12, 2021 -

Jackson Kia responded

Thank you for the kind words! We appreciate you trusting the Cocoa Kia team with your sales & service needs and look forward to your next visit with us. Take care!

August 04, 2021

Everyone there is more then friendly!!! Always washes my car and vacuums!!!! Wow!!!! Clean dealership and water coffee etc plus they give you an offer to leave your car or not. More

by Jdesando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray.
Aug 04, 2021 -

Jackson Kia responded

Wow! We couldn't ask for a better review of Cocoa Kia! Thanks so much!

July 31, 2021

Matt was a great sales person. Went out of his way to help. Finance guy helped understand process and made the whole car buying process tolerable More

by Mshome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Figueroa
Aug 02, 2021 -

Jackson Kia responded

Thank you for stopping by at Cocoa Kia! We're so happy to hear that Matt and our team made the process so easy! We look forward to working with you again!

July 25, 2021

Great customer service from the time I pulled in for my appointment. Tray was very courteous, and very knowledgeable. He also had an answer for all of my questions. More

by mslashaura77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray in Service
Jul 27, 2021 -

Jackson Kia responded

This is so great to hear! Thank you for entrusting Tray and the Cocoa Kia team with all your automotive needs! See you again soon!

July 25, 2021

Rick was very good to me on my last visit to Cocoa Kia, he’s very helpful, courteous and professional. His personality is very right for the Cocoa Kia environment. More

by Pinkbeauty24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyle
Jul 28, 2021 -

Jackson Kia responded

It's great to hear Rick provided you with the Cocoa Kia experience! Thank you for your five-star rating and review! We look forward to seeing you again!

July 23, 2021

Great customer service. Quick service and options explained very well. Suggestion made for return visit. Service person was knowledgeable and friendly. Satisfied with visit today More

by Tadja75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 26, 2021 -

Jackson Kia responded

Thanks so much for the great review! It means so much to our Cocoa Kia team to hear we've done right by you this time around! We look forward to providing more five-star experiences in the future!

July 14, 2021

We went in with the intent of purchase a brand new vehicle but we wanted to see if they just wanted our money or actually cared so we said we wanted to sell and come back. The sales man takes the info More

by Curtis M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Jul 15, 2021 -

Jackson Kia responded

Curtis, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret that wasn't the case this time. Please reach out to me at your earliest convenience so we can go over this and resolve your concerns. Thank you, Julio Pena - General Sales Manager - jpena@cocoakia.com

July 13, 2021

Hunter made everything easy about buying a new car. Being older we needed explanation of the new assists that came with a car. Hunter took time to address all the things on our list. Very patient and persona More

by Guitar53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Chase
Jul 14, 2021 -

Jackson Kia responded

Congratulations on your new car! It means so much to hear our team gave you such excellent care! Thank you! – Cocoa Kia

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