Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Kia
Cocoa, FL
533 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 533 reviews
November 15, 2021
Cocoa kia is by far the best place to have your car service. The guys up front that check you in are knowledgeable and friendly.They kept me updated frequently and have a nice waiting area were they of service. The guys up front that check you in are knowledgeable and friendly.They kept me updated frequently and have a nice waiting area were they offer snacks. They always wash my car afterwards. Definitely recommend them. More
by Cchere123
Employees Worked With
Brandon Langdon, Leslie Smith
November 08, 2021
It's worth the extra miles to for me to go to Cocoa Kia for service. Greenway Kia in Orlando (where they are rude, don't acknowledge customers, and gave me the wrong part even with vin#) needs to train wi for service. Greenway Kia in Orlando (where they are rude, don't acknowledge customers, and gave me the wrong part even with vin#) needs to train with Cocoa Kia's staff to learn excellent customer service. I have taken my Sorento to Cocoa Kia 3 times in the last few months for oil change, etc. and worked with Trey Nelems, Rick Boyle, and Shawn Flanary. On all 3 occasions, I pulled into the service bay and was immediately greeted at my car. They asked if I would be waiting there and made sure that I knew where the hospitality area was. On my first visit, Trey escorted me to the hospitality area instead of pointing in the general direction. They all made sure I knew that I was welcome to the snacks and beverages, and periodically checked on me and gave me updates. I watched them do the same with other customers. On one visit, I ended up needing additional maintenance. Rick Boyle made sure I knew what my options were and showed me the brochure with the prices so I could make a good decision. Spending a boatload of money on vehicle maintenance is never any fun, but having excellent customer service throughout the process makes it a little easier to swallow. On my 85K visit Shawn Flanary showed me their scheduled maint. brochure so that I would have a good idea of the recommended maintenance & prices for the 90K visit. Then I could budget for it, and wouldn't feel like I was sidelined when I returned in a couple months. It is obvious that someone has trained Cocoa Kia staff to provide excellent customer service. They REALLY pay attention to details: they clean the car, make sure the paper mat is removed before you get into the car, escort you to your car to make sure all is well, and they had even put my seat back in place for me! My spouse and I don't even do that for each other! Kudos to Trey, Rick and Shawn, and Kudos to whoever is in charge of making sure staff provide phenomenal service! More
by steelehome
Employees Worked With
Shawn Flanary, Rick Boyle, Trey Nelems
November 06, 2021
Inquired about a new Kia. Was told there was an up charge of nearly $5000 over MSRP! This is such BS! I know some other dealers are doing this as well and we need to remember the dealers that are doing this! of nearly $5000 over MSRP! This is such BS! I know some other dealers are doing this as well and we need to remember the dealers that are doing this! When things get back to normal, boycott these dealers! More
by M32955
Employees Worked With
Carlos
