Jackson Kia

I just moved to area last Tuesday, took my car to get looked at because two days before I moved , my car was not drive able. I talked to Bree she got me all wrote up gave her the keys and was gone with looked at because two days before I moved , my car was not drive able. I talked to Bree she got me all wrote up gave her the keys and was gone within 10 mins, she called the next day before lunch and my car was ready for pick up. She was so nice and easy to talk to, really thankful she called us over to help us. More

pleasant experience very accomodating service scheduled on time and minimum wait time good explanation od sevice requirements and programs scheduled on time and minimum wait time good explanation od sevice requirements and programs More

We took our 2025 KIA Sportage to Jackson KIA because we are so disappointed with how we've been treated by Boniface Hiers staff since we purchased the vehicle April 29, 2025. We had 1,997 miles when the la are so disappointed with how we've been treated by Boniface Hiers staff since we purchased the vehicle April 29, 2025. We had 1,997 miles when the last incident happened. I plan that is my final trip to Boniface Hiers. I encourage people to try Jackson KIA. Do not spend your money at Boniface Hiers KIA. Jackson KIA washed my car after service. We enjoyed being treated like Consumers at Jackson KIA. More

Cameron and everyone else that we worked with were amazing! We came in to service our 2020 Telluride but ended up leaving with a new 2025 Telluride! amazing! We came in to service our 2020 Telluride but ended up leaving with a new 2025 Telluride! More

Go anywhere else. SalesDept is a cliche. Second they make the sale they stop... everything. Highlights: Sales Manager (Nick) is rude and condescending. Becomes agg SalesDept is a cliche. Second they make the sale they stop... everything. Highlights: Sales Manager (Nick) is rude and condescending. Becomes aggressive when you point out his obvious tricks (classic take money off price and bake it into another column instead and pretend he's doing you a favor). Everyone does it but the way he reacts when you dont thank him is wild. New car didn't have floor mats or spare key (no biggie). Salesman ordered them and would have them by the weekend and that was fine. Fast forward a month; Salesman won't callback and has never, one-time, provided an update on-time without me calling to ask. Find out he never ordered them and have to escalate to a manager to get it done. Takes a month and a half and dozens of phone calls to get floor mats and a spare key on a brand new car. Whatever... things happen. Notice a few months later one of the tiny-triangle-windows in front is missing tint. They do the tint automatically as part of their required $3000 upscale (headsup). Cant blame them too much for missing it, took me months to see it too. Tried to call but takes 2-weeks of calling and still nothing... bad Google review and get a call next day. Speak to Nick again and he apologizes and will take care of it. Explain we've had some issues and worried they won't call me back. Guarantees he will call the day before to confirm the appointment. He does not.. I called twice trying to confirm, nothing. Appointment passes, still no call. 2 days later I call. No one is available and find out tint specialist doesn't even work that day. Gave up and will pay out of pocket rather than deal with this. Might not be everyone at Jackson Kia but the Sales Management is terrible. I am not an angry person, I dont raise my voice, and am genuinely not angry at anyone I speak with. Im not one of "those" customers is what im trying to say. I believe in promises-made, promises-kept .. simple. If you have the same expectation when buying a new car... go somewhere else. More

Everyone was great. ! Left with a new car and I love that they play great music. It was very clean and comfortable.I highly recommend them. ! Left with a new car and I love that they play great music. It was very clean and comfortable.I highly recommend them. More

Anthony Reeves took great care in guiding me in my decision to select and purchase my 2025 Telluride! In which I am extremely happy with. You guys have a customer for life and my family behind me as w decision to select and purchase my 2025 Telluride! In which I am extremely happy with. You guys have a customer for life and my family behind me as well! THANKS FOR YOUR SERVICE! More

Always easy and fast to get all my service needs met. Ease in making appointment as well as flexible on dates and times Ease in making appointment as well as flexible on dates and times More

Excellent service. Very welcoming and helpful! Clean and dog friendly. They all seem to work well together- Very welcoming and helpful! Clean and dog friendly. They all seem to work well together- More