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Jackson Acura - Service Center

Roswell, GA

4.8
4,730 Reviews
Call Service Center (770) 650-4000

4,730 Reviews of Jackson Acura - Service Center

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November 10, 2022

Nick was an excellent service advisor. He was attentive, friendly, and understood my needs for my mother's older Acura MDX. More

by rcfullerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

Helpful
November 09, 2022

I did not have an appointment and they did a great job servicing my car and providing updates. More

by ccbernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

Helpful
November 04, 2022

Car seemed to have a problem. Went into service bay and came out problem free! More

by MCORUJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 04, 2022

Yvonne and the staff great as always. Quick in and out. Nice wash job too. More

by mistyw03191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

Helpful
November 04, 2022

Always take good care of me and get me in and out when servicing my vehicle. Appreciate the attention to detail. More

by JBEATY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 03, 2022

We’re abel to get me new battery under Acura warrant Very good and Appreciative More

by Scott
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2022 -

Jackson Acura responded

Scott, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

Helpful
November 02, 2022

Excellent service, as always! I am never disappointed when I visit Jackson Acura! Life long customer! More

by shardai.nh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you Reggie, Mike, Yvonne & Jermaine!! Always a pleasant experience with Jackson!
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Nov 03, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your repeat business and look forward to your next visit.

Helpful
November 01, 2022

I always feel well taken care of at Jackson Acura. Nick is such a nice person to work with and he always has a smile on his face. I feel valued when I come in. More

by TRAV21HSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

Helpful
October 31, 2022

I was greeted when I walked in by the a friendly service advisor. Was notified throughout the duration of my appointment about the status of my service. Waiting area is clean, well lit and they have quiet More

by Massdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Polito
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Nov 01, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

Helpful
October 30, 2022

Dealership was clean and as would be expected in area of Atl where it’s located More

by carole
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Jackson Acura responded

Carole, We are happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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