4,730 Reviews of Jackson Acura - Service Center
Great service department, Cameron is the best to work with!! Timely service, place to work, and clean space!! with!! Timely service, place to work, and clean space!! More
Excellent customer service experience each time I bring my car in to be serviced; my Service Advisor (Nick Corvino) is knowledgeable, courteous and always provides a thorough explanation of the service bef my car in to be serviced; my Service Advisor (Nick Corvino) is knowledgeable, courteous and always provides a thorough explanation of the service before work is performed. I appreciate being able to collaborate with Nick to decide on the service I which to have performed on my car. More
Even though Jackson Acura is at minimum an hour from my home, their customer service makes them my go-to spot for all of my service needs for my Acura. home, their customer service makes them my go-to spot for all of my service needs for my Acura. More
Was told that oil change would be completed in 90 minutes or less. Unfortunately the service required two hours and cost increases with each service. Received no electronic information regarding finding. or less. Unfortunately the service required two hours and cost increases with each service. Received no electronic information regarding finding. Disappointed.. More
I have concerns about why a nearly new car would need new tie rods and new rotors. They can’t even get the rotors now. This is a Covid car. It has SO many small issues that happen every day. Mostly tie rods and new rotors. They can’t even get the rotors now. This is a Covid car. It has SO many small issues that happen every day. Mostly electrical. The radio, the chargers, the lights. This isn’t necessarily a dig to Jackson, but moreover the car itself. I shouldn’t have to spend my time and money to get the car and back for warrantee repairs. Especially on a nearly new car. That is WHY I have a new car!! I don’t have time to deal with all these issues. I’m about to give it back. More
Yvonne is the best. Always takes great care of me and keeps me up to date with what’s going on. Always takes great care of me and keeps me up to date with what’s going on. More
The service was fast and great. Will be back for the next service. thank you Will be back for the next service. thank you More
Yvonne was, as always, fantastic. She goes the extra mile and it’s a pleasure dealing with her. She goes the extra mile and it’s a pleasure dealing with her. More
My car was purchased at Jackson, and has always been maintained at Jackson. The staff is kind, professional and competent! maintained at Jackson. The staff is kind, professional and competent! More
Excellent service everytime I come. I left my dealership to come here because of service I left my dealership to come here because of service More