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4,848 Reviews of Jackson Acura - Service Center
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December 14, 2017
Battery problem not caught until 3rd visit. The service dept is very friendly and efficient. And I love that they always provide a loaner to me. However my past 3 visits have been battery issues The service dept is very friendly and efficient. And I love that they always provide a loaner to me. However my past 3 visits have been battery issues, and they did not catch the cause until this time. They also told me I had a timing belt and oil pump issue, but why didn’t they catch that last time? Not sure I can fully trust them now. More
by AmyHF
Employees Worked With
Nick Covino, Brandon, Cody
November 28, 2017
Pretty great experience I had a pretty great experience. Nick was my Service Advisor, he really seemed to know what he was talking and didn't just try to sell me stuff. The I had a pretty great experience. Nick was my Service Advisor, he really seemed to know what he was talking and didn't just try to sell me stuff. The tech Mike got my car in and out. All in all I'm very pleased. Nick and Mike are both awesome. More
by Sharon M
Employees Worked With
Nick, Mike
November 25, 2017
Good Service Experience Easy to book an appointment with a fantastic lounge for waiting. Service performed quickly with a complete inspection. Car washed as part of the ser Easy to book an appointment with a fantastic lounge for waiting. Service performed quickly with a complete inspection. Car washed as part of the service More
by Efalthzik
Employees Worked With
Nick Covino
August 23, 2017
Service Department I have been bringing my cars here for maintenance since 2008 and always had a great experience. Evertbody is very helpful and courteous - prompt servi I have been bringing my cars here for maintenance since 2008 and always had a great experience. Evertbody is very helpful and courteous - prompt service, great communication and knowledgeable staff. Some of the other Atlanta area Acura dealerships are a bit closer to me but because of the exceptional service I get here I will always be loyal to Jackson Acura! More
by jema
Employees Worked With
Joey Andrews, Rodney Jones
August 02, 2017
Great experience Thanks Nick for all you do! Excellent service and very knowledgable. You take care of all three of my cars. Thanks again for helping keep everything r Thanks Nick for all you do! Excellent service and very knowledgable. You take care of all three of my cars. Thanks again for helping keep everything running. More
by Jim
Employees Worked With
Nick covino
August 01, 2017
Excellent service I bought my second Acura in 2016 mainly because the service department does such an amazing job. Nick always takes care of us. We have had no complain I bought my second Acura in 2016 mainly because the service department does such an amazing job. Nick always takes care of us. We have had no complaints for the past 10 years. They are fast and honest and helpful. Jackson Acura is like our family!! More
by Mom
Employees Worked With
Nick covino
July 27, 2017
Quick, quality service Took my MDX in for an oil change prior to a road trip. The service was fast and thorough and included tire rotation and vehicle check (fluid levels, h Took my MDX in for an oil change prior to a road trip. The service was fast and thorough and included tire rotation and vehicle check (fluid levels, hose condition etc). No additional service was recommended; however, areas were identified that we should monitor and address in a few months. The waiting area is comfortable with private rooms to do work, make calls. Coffee bar is stocked. Try them - they don't disappoint! More
by RRM13
Employees Worked With
Andrew was fantastic!
July 13, 2017
Worst customer service ever Their customer service is the worst ever. Then to make matters worse they lie and try to act as if the customer is wrong for requesting service that t Their customer service is the worst ever. Then to make matters worse they lie and try to act as if the customer is wrong for requesting service that that was paid for. No outlet to complain so you just have to take it whIle they stand around looking crazy. Horrible.... You'll regret dealing with them. More
by Antonio Holt
February 02, 2016
Love the Service Department. My older MDX is running very well. CM sold it to me and recommended the service department and I haven't had any issues with my vehicle at all thanks My older MDX is running very well. CM sold it to me and recommended the service department and I haven't had any issues with my vehicle at all thanks to Jackson Acura More
by Roman
Employees Worked With
CM
March 14, 2013
I would like to extend my sincerest appreciation to Shaleem, our Jackson Acura service advisor. Shaleem is so knowledgeable and patient. We purchased an Acura CPO RDX and were so pleased with that expe Shaleem, our Jackson Acura service advisor. Shaleem is so knowledgeable and patient. We purchased an Acura CPO RDX and were so pleased with that experience that we decided to bringwe my wife's MDX in for service. Shaleem took the time to explain what needed to be done and more importantly what we didn't need to do. He was very reassuring. We'll continue to come back for service. Thank you Shakeem. More
by Billbeyer
Employees Worked With
Shaleem Farhart
