Jackson Acura - Service Center

Clean, open, friendly, pleasant wait The staff was very friendly. Brittany thoroughly explained the services being provided along with cost before sending us to wait in the waiting area. The staff was very friendly. Brittany thoroughly explained the services being provided along with cost before sending us to wait in the waiting area. The waiting area is clean and open. I don't have any complaints for any aspect of the time I was there. More

Oil Change Brittany was very accommodating, even finding a loaner car for me. She found a way to fix the battery cable without involving a cost, and is working Brittany was very accommodating, even finding a loaner car for me. She found a way to fix the battery cable without involving a cost, and is working out a plan to help with my oil consumption issue. More

Excellent Customer Service Solid experience as always. I came in not really knowing what was going on with the power steering in my TSX. My problem was diagnosed within the hour Solid experience as always. I came in not really knowing what was going on with the power steering in my TSX. My problem was diagnosed within the hour by the tech, and Brittiany relayed what was going on and how they needed to fix it. Since it was going to take a while, she offered me a loaner overnight and called early the next day as soon the work was complete. She was very personable, professional and helpful. More

JACKSON ACURA ROCKS! Away from home and having an auto emergency is not a good situation, but this dealership was professional, accommodating, and efficient in taking car Away from home and having an auto emergency is not a good situation, but this dealership was professional, accommodating, and efficient in taking care of the problem expertly and promptly. Thanks to Nick for his friendly service. More

Fluid Exchanges Had to get Transmission fluid and Front and Rear Differential fluids exchanged. Nick had me in and out in good time and the service was great! Thank Had to get Transmission fluid and Front and Rear Differential fluids exchanged. Nick had me in and out in good time and the service was great! Thanks! More

Acuralink Had issue with acuralink subscription. Techs were able to fix the issue and get the system working again. They were able to get me in at the last minu Had issue with acuralink subscription. Techs were able to fix the issue and get the system working again. They were able to get me in at the last minute. More

Diagnostics/oil change and brakes Everyone was very helpful from the beginning to end. Provided snacks helped my 4yr old get through the long wait. Ayesha was very informative througho Everyone was very helpful from the beginning to end. Provided snacks helped my 4yr old get through the long wait. Ayesha was very informative throughout the process. The techs seem very thorough in their diagnosis. I will be coming back for further work, just wish the labor wasn’t so expensive. Two days after service tire signal is on again so I will be going a bit sooner than I thought, probably some weird glitch in the system. Overall I’m happy with the service. They make you feel right at home. More

Excellent Services I had my 1st oil and filter changes and one warranty service. All services was performed as expected. I will definitely do business with Jackson Acur I had my 1st oil and filter changes and one warranty service. All services was performed as expected. I will definitely do business with Jackson Acura again. Good Job!! More

Perfect on all counts Nick and the service team at Jackson Acura ALWAYS do an A+ job on servicing my vehicle and making me feel beyond comfortable with all aspects of my ap Nick and the service team at Jackson Acura ALWAYS do an A+ job on servicing my vehicle and making me feel beyond comfortable with all aspects of my appointment from scheduling to departure. I wholeheartedly recommend this group. More

Fast service, great people, Nick is always fantastic I've been taking my Acura to Jackson for over 3 years now, the facility is clean, the service is excellent and Nick Covino has been with me every step I've been taking my Acura to Jackson for over 3 years now, the facility is clean, the service is excellent and Nick Covino has been with me every step of the way to ensure my experience exceeds my expectations. I make sure that Nick is assigned to my service every time I go to Jackson so that there are no surprises and I work with someone I know I can trust. Thanks again More