Jackson Acura - Service Center

Transmission I took my car into the dealership two weeks after software update to report no change in transmission quirks. Acura Service technician drove car and f I took my car into the dealership two weeks after software update to report no change in transmission quirks. Acura Service technician drove car and found that it is performing as flawfully constructed. I gave this five stars because Brittiany informed of the best route to take and volunteered to assist me with my failed service with connecting my AcuraLink through Acura Client Relations. I appreciate her 110% efforts. More

Great customer service I feel that Jackson Acura always has a resolution waiting for me when I drive into their service center. They focus on providing the service within a I feel that Jackson Acura always has a resolution waiting for me when I drive into their service center. They focus on providing the service within a reasonable about of time. Their customer waiting area is clean, comfortable, and accommodating. My service consultant is attentive and very courteous. More

Quick and Easy Brittney Byes had such wonderful customer service. I’ll come back as long as she’s working there. Also, all of my car issues were taken care of and in Brittney Byes had such wonderful customer service. I’ll come back as long as she’s working there. Also, all of my car issues were taken care of and in a timely manor. More

Nick Covino always knowlegable and friendly High marks all around..Acura has,by design an upscale product,and this dealership supports that image. I've purchased over 20 new vehicles in my lifet High marks all around..Acura has,by design an upscale product,and this dealership supports that image. I've purchased over 20 new vehicles in my lifetime and my Acura experience is at the top of the list! More

Great Service, Always Sales and service customer for several years. I have always received quality and expeditious service at Jackson Acura. Would definitely recommend to o Sales and service customer for several years. I have always received quality and expeditious service at Jackson Acura. Would definitely recommend to other Acura owners. More

Russell Franklin's Review 5 Star rating to nick. He is the why I continue to comeback. The service will be the timing belt and spark plugs. Again only agreed to this service b 5 Star rating to nick. He is the why I continue to comeback. The service will be the timing belt and spark plugs. Again only agreed to this service because of my trust in Nick. More

Excellent Service Nick and the Jackson Acura Team always provide the utmost Customer Service every time my vehicle is being serviced. They are transparent, quick, and t Nick and the Jackson Acura Team always provide the utmost Customer Service every time my vehicle is being serviced. They are transparent, quick, and trustworthy. I highly recommend you bring your vehicle into Jackson Acura. More

MDX Service Had to return after A1 service and Nickntook care of the issue. I provided a description and my time constraints that day. I was in and out in an ho Had to return after A1 service and Nickntook care of the issue. I provided a description and my time constraints that day. I was in and out in an hour More

Above and beyond My service advisor Brittiany went above and beyond to meet my needs and make recommendations on future visits. I was in a hurry and she was quick to a My service advisor Brittiany went above and beyond to meet my needs and make recommendations on future visits. I was in a hurry and she was quick to accommodate me. It is always a pleasure visiting Jackson Acura and the customer service level is bar none. More

Gracious and efficient! Brittany, my Service rep, was informative, clear about the costs involved in the service I was to receive, gracious, particularly in helping me with Brittany, my Service rep, was informative, clear about the costs involved in the service I was to receive, gracious, particularly in helping me with the loaner I was given. Shop was timely and I received updates throughout the morning and a message that the work was done. More