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Jackson Acura - Service Center

Roswell, GA

4.8
4,795 Reviews
Call Service Center (770) 650-4000

4,795 Reviews of Jackson Acura - Service Center

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November 30, 2023

It is always a pleasure to have my Acura serviced by Jackson Acura. Yvonne Russell is my Acura representative who is wonderful, kind and so helpful. I respect her expertise and knowledge and depend on More

by marywgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Jackson Acura responded

Thank you for your heartwarming review, Mary George! We're delighted to hear that your experiences with Jackson Acura, especially with Yvonne Russell, have been nothing short of wonderful. Your trust in Yvonne's expertise and knowledge means a lot to us, and we're glad to have her on our team. We appreciate your kind words and are honored to be considered the BEST in your eyes. If there's anything more we can do for you or any way we can enhance your future visits, please don't hesitate to let us know. Warmest regards, and thank you for choosing Jackson Acura! Best, Jackson Acura Team

November 30, 2023

Jackson Acura is a great dealership with a very knowledgeable service staff and a very friendly environment. More

by BJL0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for your positive review! Providing a welcoming and informed experience is a top priority for us. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future! Best Regards, Jackson Acura Team

November 29, 2023

Always a great experience, love Yvonne Russell! Efficient service, like the dealership very much. Waiting area is very comfortable, all the people in service are terrific! Highly recommend Jackson More

by nicatnite99
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for your kind words and for being a valued part of the Jackson Acura family! We're delighted to know that your experiences have always been great, and we appreciate your shoutout to Yvonne Russell. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service in the future. Safe travels, and see you again at Jackson Acura! Best Regards, Jackson Acura Team

November 29, 2023

Jackson Acura’s service is always excellent and is completed in a timely manner. They keep you informed on the condition of your car. I will continue to do business with Jackson Acura More

by Gsmarshall128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Sabri
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for your loyalty and the fantastic review! We're thrilled to hear that you consistently experience excellent service at Jackson Acura, and we appreciate your acknowledgment of our commitment to timely and informative car care. Your continued business means a lot to us, and we look forward to providing you with exceptional service for years to come. If there's anything you need or any way we can enhance your experience further, please let us know. Safe travels, and thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

November 29, 2023

So easy, Yvonne got me in and the problem fixed super fast. Super nice and helpful as always! More

by KATERATTRAY
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Yvonne made your visit easy, got the problem fixed swiftly, and maintained her usual friendly and helpful demeanor. Your satisfaction is our priority, and we appreciate your trust in our service team. If you ever have more questions or need assistance, don't hesitate to reach out. Safe travels, and thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

November 29, 2023

Jackson Acura is the reason I use the dealership for all my service needs, instead of using other alternatives—can’t say the same for my other vehicle. Service is always quick and professionally done, and More

by jpjstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for your loyalty and for choosing Jackson Acura for all your service needs! We're honored to be your preferred dealership, and it's fantastic to hear that our quick and professional service and environment contribute to your positive experience. We appreciate your trust, and we look forward to continuing to provide top-notch service for your vehicle. If there's anything you need or if you have any feedback, feel free to reach out. Safe travels, and thank you for being a valued customer! Best Regards, Jackson Acura Team

November 29, 2023

Short, sweet and simple. Jackson Acura provided a luxury car maintenance experience that has totally changed my mind on the usual oil change experience More

by jthornton1913
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Dec 05, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to have transformed your expectation of the typical oil change experience. Providing excellent service is our priority, and we're delighted to have made a lasting impression. If there's anything specific you enjoyed or any way we can enhance your experience further, please let us know. We look forward to serving you again at Jackson Acura! Best regards, Jackson Acura Team

November 26, 2023

Nick was great he explained the car’s issues to me. He made the transaction fast and simple. More

by Mhj18ex3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Jackson Acura responded

Thank you very much for your positive feedback! We're thrilled to hear that Nick provided you with great service. We appreciate your trust in Jackson Acura. If you need further assistance or have any questions, please feel free to reach out. Safe travels!

November 26, 2023

Took care of my needs professionally and quickly. This is a very nice dealership. Thank you More

by eme49fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're delighted to hear that we could meet your needs. Your kind words about our dealership mean a lot to us. If you ever require assistance in the future, please don't hesitate to reach out! We appreciate your trust in our services.

November 25, 2023

Always a great experience while getting my car serviced. They are trustworthy, reliable and always professional. More

by swright1028
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Report | Print
Dec 15, 2023 -

Jackson Acura responded

We appreciate your feedback! It's fantastic to hear that you consistently have a great experience with our service department. We take pride in providing exceptional, reliable service for each and every visit. If there's any way we can assist you further, please feel free to let us know. Thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

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