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Jackson Acura

Roswell, GA

4.9
7,946 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,946 reviews

January 07, 2019

Great service, friendly and efficient! Reggie was very helpful during the trade-in of my older MDX and the purchase of my new RDX! I'll be sending friends to him :-) More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Jackson Acura responded

Thank you, Beth, for leaving this 5-star review for Reggie!

January 07, 2019

First Time Customer Paul was a real pleasure to work with! The level of service was superb and the purchasing process was simple. Thank you Paul and everyone at Jackson A More

by MTHREATT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

January 07, 2019

Maintenance Quick in and quick out. They make it easy and relaxing. Checked on me during the process and wanted to make sure I was ok More

by chchristy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

January 07, 2019

1st time at Jackson Acura I brought my 2007 Acura TSX in for routine maintenance. Yvonne provided great service and helped identify intermittent issues with the TPMS sensor sys More

by shtsx07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for this positive review!

January 06, 2019

second time around This is my second purchase with Jackson Acura. I used the same salesperson who is very easy to deal with. They give me a good deal up front, so I do More

by CYRILAMILLS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oneill
Jan 07, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

January 06, 2019

1st time at Jackson Acura I brought my Acura RDX in for routine maintenance. Yvonne provided great service and I will be back for my future car needs. Made use of the shuttl More

by wkitch23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

January 05, 2019

Head Lamp and Brake Repair The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip ove More

by Chris123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

January 05, 2019

Excellent, timely service I brought my MDX to Jackson Acura for routine service. NIck has been my service advisor for several years and continues to provide outstanding servic More

by hardtoplease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Nick!

January 04, 2019

Poor communication Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service re More

by dlamarche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Covino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

Jackson Acura responded

I'd like to apologize on behalf of everyone here at Jackson Acura. If you would like to speak more about your most recent visit, please call 770-650-4050.

January 04, 2019

Oil change/routine Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to h More

by kjabdulk58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

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