Jackson Acura

Easy & Efficent Simply the best car buying experience I’ve ever had. The team was very helpful, professional, and kind. I would recommend this dealer to my family and Simply the best car buying experience I’ve ever had. The team was very helpful, professional, and kind. I would recommend this dealer to my family and friends. More

New service manager-whew. I have been going to Jackson for a while because they are more thorough and practical than nalley. I also can appreciate the Starbucks coffee in the w I have been going to Jackson for a while because they are more thorough and practical than nalley. I also can appreciate the Starbucks coffee in the waiting area. However, my most recent experience was not great due to dealing with a new service manager more focused on getting my money and sipping ice tea. I felt like he could give two cents about my car. Thankfully, that’s not the Jackson acura norm at all. After a mild complaint, the more tenured staff offered to train him. Let’s just say he didn’t even go over the inspection, which is normally the standard at any acura service center. He just handed it to me and proceeded to ask for my payment. Nevermind they flagged me for brakes which he didnt even mention or quote. Still love Jackson. :) I’m sure they’ll train him up! More

Average service experience Easy to make appointment and customer friendly staff. The sad part was, not meeting my expectations in the service. I was in hurry and I didn't g Easy to make appointment and customer friendly staff. The sad part was, not meeting my expectations in the service. I was in hurry and I didn't get a chance to look properly at the vehicle after the service is done. They didn't vacuum my car properly after the service is done. More

Top performance Service department Easy to make appointment , team is efficient , friendly , Yvonne and Nick aim to offer the highest level of service that is refreshing Thank you Jac Easy to make appointment , team is efficient , friendly , Yvonne and Nick aim to offer the highest level of service that is refreshing Thank you Jackson Acura More

Continued great service Nick again provided great service and guidance when l needed it. Also, he doesn't upsell. Tells you the problems, the urgency level and leaves the de Nick again provided great service and guidance when l needed it. Also, he doesn't upsell. Tells you the problems, the urgency level and leaves the decision to you. As a woman, that says a lot. I highly recommend him to anyone. More

Great Service Very nice facility. Everyone was friendly and attentive. Service agent was pleasant to work with, knowlegible and most important didn’t try to push s Very nice facility. Everyone was friendly and attentive. Service agent was pleasant to work with, knowlegible and most important didn’t try to push services you really didn’t need. Had to pick up my daughter from school while they worked on the car and they gave me a loaner without any hassle. Even got to drive a brand new RDX. Sweet ride loaded with all kinds of tech goodies. Not know if that was intentional as a sales tactic but I’ll be looking at these as a result when our MDX is ready to retire. Nice Job! More

Needed Maintenance Had a problem with the transmission. The technician diagnosed and took care of the problem. Fortunately, it was routine maintenance needed to be do Had a problem with the transmission. The technician diagnosed and took care of the problem. Fortunately, it was routine maintenance needed to be done! Thanks More

Beyond a fantastic experience My reasoning for an excellent review has multiple layers. I was seen in a timely mannner and was also asked my opinion and had step by step explanati My reasoning for an excellent review has multiple layers. I was seen in a timely mannner and was also asked my opinion and had step by step explanations of the process. I enjoyed the conversation and had a wonderful laugh! I would definitely love to work with Yvonne again! More

Great customer service Yvonne and Brittiany always take car of my car and me. I only bring my car to Jackson Acura and have satisfied with every visit. Thank you both! Yvonne and Brittiany always take car of my car and me. I only bring my car to Jackson Acura and have satisfied with every visit. Thank you both! More

Personal, Professional Service Yvonne was thorough, informative and a delight to work with. All vehicle concerns were addressed within the provided estimates (no hidden fees, attemp Yvonne was thorough, informative and a delight to work with. All vehicle concerns were addressed within the provided estimates (no hidden fees, attempts at upcharges or other gotchas). When my vehicle next requires servicing, I will be sure to go to Jackson and ask for Yvonne. More