Jackson Acura

Review Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with custome Yvonne was nice but the 3,5 hour wait was ridiculous for an oil change and transmission fluid. I feel Yvonne was overworked and bombarded with customers while everyone else didn’t have anyone. More

2019 Acura MDX Great service, efficient and knowledgeable sales staff. Superb showroom. Clean and orderly waiting areas. Car was clean and set up for our use. Than Great service, efficient and knowledgeable sales staff. Superb showroom. Clean and orderly waiting areas. Car was clean and set up for our use. Thank you. More

Service center It’s always a pleasure to work with Nick, my service rep. I’ve worked with him for maintenance and repairs. He provides a detailed explanation of any It’s always a pleasure to work with Nick, my service rep. I’ve worked with him for maintenance and repairs. He provides a detailed explanation of any work that needs to be completed. More

Convenient and quick service Service was absloutely amazing, Brittany is very helpful and knows how to deal in complicated situations. Also enjoyed time at the service center, wil Service was absloutely amazing, Brittany is very helpful and knows how to deal in complicated situations. Also enjoyed time at the service center, will definitely recommend. More

Love Brittany, not their staffing model! Brittany is awesome however from the last 2 experiences, it seems that the service manager isn’t staffing adequately for weekends or they don’t have a Brittany is awesome however from the last 2 experiences, it seems that the service manager isn’t staffing adequately for weekends or they don’t have anyone step in when someone calls out sick. Brittany did her best but a simple oil change took THREE hours, costing me my Saturday plans. The service manager needs to review his workforce model so customers don’t start walking away from the dealership! More

needed help with keyless remote I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first tim I was very impressed with the level of customer service I received from the time I entered the service department until I left. This was my first time at Jackson Acura and I will definitely be back. More

Trading a 2009 Lexus for a 2019 Acura tech package I primarily worked with Cameron Holden. He was very knowledgeable, professional and gracious. He worked with his manager to develop an attractive bu I primarily worked with Cameron Holden. He was very knowledgeable, professional and gracious. He worked with his manager to develop an attractive buyer’s package for me. I picked up my vehicle today and he efficiently and effectively walked me through the car’s features and electronics. More

Consistently a great service experience I've been going to Jackson Acura for over 10 years for service and the experience has always been consistently good I believe they provide excellen I've been going to Jackson Acura for over 10 years for service and the experience has always been consistently good I believe they provide excellent service at a reasonable price with very pleasant waiting facilities. I do miss the bagels on Saturday morning though... More

Jackson Acura Service Dept Can’t beat Jackson Acura for servicing your Acura!! All the service reps are professional and knowledgeable and if you have to wait, they make it as Can’t beat Jackson Acura for servicing your Acura!! All the service reps are professional and knowledgeable and if you have to wait, they make it as enjoyable as possible! More

Outstanding Service Thank you to Nick and Rodney for going the extra mile! The support and service continues to be outstanding and as a result I will continue to do busin Thank you to Nick and Rodney for going the extra mile! The support and service continues to be outstanding and as a result I will continue to do business with Jackson Acura. More