Jackson Acura

Great Service The Sales Consultant was very professional and knowledgeable of the vehicle. We felt comfortable dealing with him as we went through the buying proc The Sales Consultant was very professional and knowledgeable of the vehicle. We felt comfortable dealing with him as we went through the buying process. Paul's knowledge of the vehicle's technology was impressive. Joey's financial knowledge was evident as he guided us through this part of the process. He answered any questions we had and was never condescending. OVERALL our experience at Jackson Acura from start to finish can be summed up in two words "Great Service". Deborah & Tyrone More

Great experience. We had a wonderful experience. The staff was easy to deal with and made the transaction a quick and painless process. All car buying experiences shoul We had a wonderful experience. The staff was easy to deal with and made the transaction a quick and painless process. All car buying experiences should be this pleasurable. More

Good service I am pleased with the customer service for my recent oil change. Price point is little bit high for some of the services but the customer service is g I am pleased with the customer service for my recent oil change. Price point is little bit high for some of the services but the customer service is great. More

Radio repair Though I was not happy that I had to replace a radio, the service department was helpful. Car was diagnosed and fixed within 24 hours . A loaner car w Though I was not happy that I had to replace a radio, the service department was helpful. Car was diagnosed and fixed within 24 hours . A loaner car was requested and provided which helped in that I didn't have to suffer the inconvenience of not having a car during the repair More

Scheduled transmission service I took my car in for scheduled service and received prompt and great service. The service was completed in the timeframe given and all my questions we I took my car in for scheduled service and received prompt and great service. The service was completed in the timeframe given and all my questions were answered. More

Excellent Service ! Courteous, fast and professional! I have had multiple people wait on me in the past and the high service level is always consistent. Thanks this ti ! Courteous, fast and professional! I have had multiple people wait on me in the past and the high service level is always consistent. Thanks this time for Brittiany and her professional and friendly attitude. More

Brittany is AMAZING!! Service was exceptional! Thanks to Brittany, best experience at Jackson! She went above & beyond to ensure my experience was great! Thank you so much Service was exceptional! Thanks to Brittany, best experience at Jackson! She went above & beyond to ensure my experience was great! Thank you so much for everything! More

Highly recommend Visited the dealership for an oil change and was met with exceptional friendliness and service! Britney was awesome with answering my questions and ke Visited the dealership for an oil change and was met with exceptional friendliness and service! Britney was awesome with answering my questions and keeping me informed on the procedure. The waiting area itself was as clean and customer friendly as it gets, and following the maintance, the car was washed and vacuumed free of charge. Service exceeded my expectations More

My best car shopping experience I have ever had. For me, buying a used car is always a horrible experience. When I find a car I think is amazing I always find out that it has either been in an accid For me, buying a used car is always a horrible experience. When I find a car I think is amazing I always find out that it has either been in an accident or something else that the dealerships deny knowing or just don't care about sharing the information. At Jackson Acura, my fear went away because they only sell great cars that pass an intense inspection. It was so clean inside and out and the price was perfect! My wife and I couldn't be happier! I wish I knew about this place months ago when we started looking for a new family vehicle. More

Airbag recall My husband called on a Saturday to schedule to have the airbag recall on our TL taken care of. The girl's phone was messing up so she texted him. She My husband called on a Saturday to schedule to have the airbag recall on our TL taken care of. The girl's phone was messing up so she texted him. She told him he had an appt set for Wed, he realized there was never a time agreed upon so he called back on Monday and talked to the same girl, and she said the appt was set for 11am. I got there at 1050am, and the lady at the front says that I do not have an appt. She worked me in anyways, and then asks if we were told I could have a loaner, I say 'No.' She says, 'Good, bc we dont have any.' She then takes me back to the girl that will help get my car taken care of, who is the girl my husband had talked to, and she's less than talkative. Not friendly, but not necessarily rude. Ultimately, my car got taken care of, and that's what matters. Will I go back for anything else concerning my car? Probably not. Do I love my TL? Absolutely. More