Jackson Acura

Awesome! My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service depa My service advisor was knowledgeable, courteous and very patient. This was my first experience and one of the best that I have had in any service department. We are off to a great start! More

Outstanding Brittany Byas was the most pleasant and professional service advisor that I have experienced in my 52 years of owning automobiles.Good advice on new t Brittany Byas was the most pleasant and professional service advisor that I have experienced in my 52 years of owning automobiles.Good advice on new tires I purchased from dealership. More

Quality service Never has a problem with Jackson Acura. My service advisor, Yvonne, did a great job of keeping me in the loop on the status of my car Never has a problem with Jackson Acura. My service advisor, Yvonne, did a great job of keeping me in the loop on the status of my car More

Great Experience Brittany Byas was awesome!! I called her when my car started smoking and she gave me the number for a tow truck and took care of my car right away an Brittany Byas was awesome!! I called her when my car started smoking and she gave me the number for a tow truck and took care of my car right away and gave me a loner. She even offered to have someone from Jackson Acura come pick me up so I didn't have to wait for the tow truck too long. She was very upfront and so easy to work with. She made a difficult situation easy to handle. More

Fantastic Service! Brittiany goes above and beyond. She answers my questions before I even ask them. She is very friendly and work is done in the time frame she tells me Brittiany goes above and beyond. She answers my questions before I even ask them. She is very friendly and work is done in the time frame she tells me it will be done. More

Consistent Quality I expect that any Acura dealer must meet certain quality and service standards so from that standpoint, Jackson provides what I expect. Service reps a I expect that any Acura dealer must meet certain quality and service standards so from that standpoint, Jackson provides what I expect. Service reps are professional and friendly. The service waiting area is immaculate and the lighting is good. I wish they would turn off Fox News in the waiting area in favor of something neutral but there are other areas to sit away from the television. I would give five stars if they'd quit trying to up-sell service I don't need but they don't pressure me when I say no. I've met a number of reps (don't recall all the names and people come and go, and since I'm there for routine maintenance it doesn't matter to me) and they all deliver the same level of customer service. More

Ask for Brittany What I look for in a dealership service relationship is quality customer service, follow through and all at a fair price. I’ll definitely take my car What I look for in a dealership service relationship is quality customer service, follow through and all at a fair price. I’ll definitely take my car to Jackson again. Brittany goes above expectation to ensure that I am completely satisfied. More

left blinker was out and service dept fixed it I have never had a bad experience with the Jackson Acura service team. They are courteous and very informational. Glad to be part of the Acura famil I have never had a bad experience with the Jackson Acura service team. They are courteous and very informational. Glad to be part of the Acura family More

Excellent Experience I had a excellent and efficient sales and financing experience during my purchase. Reggie is very personable and knowledgeable salesman. I would re I had a excellent and efficient sales and financing experience during my purchase. Reggie is very personable and knowledgeable salesman. I would recommend anyone interested in an Acura to consider Jackson Acura. More

Recent service Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Acura's consistency More