Jackson Acura

Awesome place Cameron was a great sales rep and helped out a lot. His customer service was exceptional. He was so easy to work with. Thank you Darcy Cameron was a great sales rep and helped out a lot. His customer service was exceptional. He was so easy to work with. Thank you Darcy More

Oil change for warranty Yvonne was not my service person but she stepped up and took it and got me in and out quickly with good updates and follow up after. Yvonne was not my service person but she stepped up and took it and got me in and out quickly with good updates and follow up after. More

Exemplary customer service I went to Jackson Acura after my car was in a smash and grab. The rear driver side window was smashed and there was damage to the window mechanism and I went to Jackson Acura after my car was in a smash and grab. The rear driver side window was smashed and there was damage to the window mechanism and trim. Additionally, one of my key fobs was stolen along with my purse. Jackson Acura did a phenomenal job with the repair, but the customer service is what truly stands out. I cannot say enough wonderful things about Yvonne Russell. She went above and beyond to help get my car repaired quickly and worked with my insurance company to get them to understand the repair was much more extensive than just a window replacement. After experiencing such a traumatic event, it was comforting to have such a caring service team repairing my car. Yvonne called me every day with updates on the status of the repairs. Her personal engagement was nothing like I have experienced at other Acura dealerships. I typically do not have routine service on my MDX performed at the dealership, but after my experience with Yvonne and Jackson Acura, I don't plan on taking my car anywhere else. More

Always exceptional service! Brittiany is always a pleasure to work with! She gets me in and out in a reasonable amount of time even when Jackson is packed! She has a personal t Brittiany is always a pleasure to work with! She gets me in and out in a reasonable amount of time even when Jackson is packed! She has a personal touch with all of her customers that cannot be beat! Thanks for everything! More

Nice dealership and very professional throughout the process Robert Billings was very helpful. We bought a 2016 Lexus GX-460. He was able to get a hold placed so we would know it was available when we drove in f Robert Billings was very helpful. We bought a 2016 Lexus GX-460. He was able to get a hold placed so we would know it was available when we drove in from Columbia, SC. Normally holds are not placed on pre-owned we were told. He and the sales manager were very courteous and took care of fixing a seat back that had somehow been pulled loose during cleaning. We were pleased with the price. Robert's prior experience at a Lexus dealership was handy as he was able to show us in detail all the controls and touch screen programming. More

Rdx purchase They were helpful. They played the song and dance of not being able to match the price or come down on it, but it was expected. I probably could have They were helpful. They played the song and dance of not being able to match the price or come down on it, but it was expected. I probably could have left at that point to another dealer but it was the end of the day More

Walked in not expecting to buy, walked out with my new baby! That man Robert over there is really doing his thing, he was very patient and not pushy! It was my first time buying and I was very skeptical about a That man Robert over there is really doing his thing, he was very patient and not pushy! It was my first time buying and I was very skeptical about a lot but these guys made the experience pleasurable. More

Jackson Acura provides great service. The next time you need service from Jackson Acura, asked for Nick. He is thorough, professional, knowledgeable and easy to work with. I’ve been takin The next time you need service from Jackson Acura, asked for Nick. He is thorough, professional, knowledgeable and easy to work with. I’ve been taking my Acura to this location for four years; I’ve always had a great experience. More

Nick was very courteous & efficient I am very impressed with the quality of service and the comfort of the dealership. I leased my Acura MDX 2 years ago and could not be happier with t I am very impressed with the quality of service and the comfort of the dealership. I leased my Acura MDX 2 years ago and could not be happier with the quality and service provided by Jackson Acura! More

No one likez hidden fees All good. But quoting one price and then adding fees that were not approved or discussed is simply not acceptable. And saying “we do this for ever All good. But quoting one price and then adding fees that were not approved or discussed is simply not acceptable. And saying “we do this for everyone else” does not make that ok either. More