Jackson Acura

I can always count on Jackson Acura Jackson Acura's excellent service and resulting peace of mind are why I will always bring my 2013 MDX to this dealership for maintenance. First of all Jackson Acura's excellent service and resulting peace of mind are why I will always bring my 2013 MDX to this dealership for maintenance. First of all, Acura built a solid automobile which, being well maintained, has given me years of reliable transportation. Mechanical reliability rates very high with me, and these folks do a great job of maintaining my MDX. Nick Covino, and his associates over the years, have always provided complete, ongoing and expeditious service, with a nice touch of one-on-one friendliness. Their attention to detail is excellent, and their mechanics are top notch. During my last visit, in addition to the maintenance, they even cleaned a winter's worth of grime off the inside of the windshield. Whether it is long drives up and down the east coast, or a day of multiple errands in the local area, thanks to Jackson Acura's service department, I can always "hit the road" in complete confidence. These are good people to deal with, and I recommend them very highly. More

Good coffee in a clean waiting area For my very first service done at a dealership I think everything went well. I wasn’t a huge fan of dealing with a service advisor and not an actual m For my very first service done at a dealership I think everything went well. I wasn’t a huge fan of dealing with a service advisor and not an actual mechanic. I was told I had an oil leak, but I shouldn’t worry about it. When I asked about the Potential leak I was told it needed further diagnostics... I also wasn’t a fan of the print out with a picture of a car (not my car) with a puddle under it. This feels and looks like a scare tactic. Otherwise Brittany an Co did a great job. Coffee was good too! More

Exceptional Customer Service I recently purchased my Acura TLX (Eboni) from CarMax. I roll it there one time for an oil change and I was not pleased as they did nothing else. As I I recently purchased my Acura TLX (Eboni) from CarMax. I roll it there one time for an oil change and I was not pleased as they did nothing else. As I was researching which dealership to take my vehicle to, Jackson Acura received rave reviews from my godsister. My very first visit, Brittany, was so helpful and provided me with a list of services that Eboni wouls need for optimal care. I was so impressed by her knowledge as well as Yvonne. Those are my go to ladies. I hate to say that if neither one of them are present, I would rather bring my vehicle back than to work with anyone else. Yvonne and Brittany have exceptional customer service and very knowledgeable. Thank you both! More

Nick was very helpful and I will gladly return! Nick assessed my brakes at no charge and didn't try to take advantage of me by pressuring me with other recommended services. I appreciated that it ma Nick assessed my brakes at no charge and didn't try to take advantage of me by pressuring me with other recommended services. I appreciated that it makes me trust him and I will come back when my car needs service. I trust i will get a fair price from Nick. Thank you! More

Excellent Service Nick always handles my service visits efficiently. No surprises and I appreciate that in a service center. Do not like the online Service schedul Nick always handles my service visits efficiently. No surprises and I appreciate that in a service center. Do not like the online Service scheduling. It does not work. I always have to call in to make an appointment. More

Great service from Brittany Service was amazing and timely. Brittany is very professional and communicates over the phone and text messages very well. I loved the service. Thank Service was amazing and timely. Brittany is very professional and communicates over the phone and text messages very well. I loved the service. Thank you More

Great Customer Service Love Jackson Acura! Reasonable rates and great customer service. I was in and out within an hour for an oil change and tire rotation. Would definitely Love Jackson Acura! Reasonable rates and great customer service. I was in and out within an hour for an oil change and tire rotation. Would definitely recommend Jackson Acura to friends More

Fantastic The service provided was fast, efficient and friendly. They even washed and vacuumed the car. They did what I asked. Services provided only took 60 mi The service provided was fast, efficient and friendly. They even washed and vacuumed the car. They did what I asked. Services provided only took 60 minutes. More

Great service, fast, thorough, friendly! Everyone was so friendly, helpful. Got me in for oil change, tire rotation and out in less than an hour! Would highly recommend them to others! Everyone was so friendly, helpful. Got me in for oil change, tire rotation and out in less than an hour! Would highly recommend them to others! More

Amazing Service at Jackson is always top notch. Nick has taken over our account after a number of service managers have left and as a result our experience ha Service at Jackson is always top notch. Nick has taken over our account after a number of service managers have left and as a result our experience has been amazing! More