Jackson Acura

Excellent service This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us info This was routine service on our 2016 MDX. We worked with Nick and as usual, he was very helpful in explaining what needed to be done and kept us informed about progress in getting the work completed. It was completed in good time and we were on our way with a better performing vehicle. We also saw Sergei, the salesman with whom we have worked in purchasing three MDXs. He is always so polite and interested in speaking with us about how things are going. We really appreciate his maintaining contact even when we are not in the market for a vehicle. More

great service Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! Quick, reliable service and personable people. I was so happy that they even helped synced my phone so I could play my music again in the car!! More

Superb Service It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very frie It was the vehicles first service. Brittany was introduced to me when I bought the car and helped get the service done very efficiently, but very friendly too. I had a couple of questions about some of the car functions and keys and Brittany was knowledgable and helped to get to grips with them. It is a pleasure to go and sit in the cafe area and watch your car being attended too. Thank you! More

Excellent service with a smile After blowing out my tire Brittany took care of me and my tire in a very timely fashion. A very frustrating experience turned out to be a very seamle After blowing out my tire Brittany took care of me and my tire in a very timely fashion. A very frustrating experience turned out to be a very seamless and easy process. Acura even ordered me a Lyft to take me to my destination that evening and had a Lyft pick me up next morning to bring me back to Acura to pick my car up. I couldn’t be happier with Jackson Acura Service. . More

Fantastic! I appreciate the quick reliable customer service! Jim made sure I got a rental car since the part I needed had to be ordered and all was expedited. I appreciate the quick reliable customer service! Jim made sure I got a rental car since the part I needed had to be ordered and all was expedited. More

Outstanding Everything was really smooth, easy, and understandable. My family gets cars all the time from there and yesterday made me realize as to why they d Everything was really smooth, easy, and understandable. My family gets cars all the time from there and yesterday made me realize as to why they do. More

Personalized service Nick has been “my man” for many years. Each time I come to Jackson Acura for car service he takes care of me and makes me feel valued. I trust what he Nick has been “my man” for many years. Each time I come to Jackson Acura for car service he takes care of me and makes me feel valued. I trust what he says and appreciate his honest opinion. Thanks Nick! More

There's no other words that I can say but excellent. The customer care and service at Jackson is always great.Jimbol, help and take care of me when I'm there thanks for everything excellent excellent exc The customer care and service at Jackson is always great.Jimbol, help and take care of me when I'm there thanks for everything excellent excellent excellent More

Excellent Experience Brittany was my Service Advisor. She was very pleasant and knowledgable. My appointment was for 9:00am. She got my MDX in the service bay shortly afte Brittany was my Service Advisor. She was very pleasant and knowledgable. My appointment was for 9:00am. She got my MDX in the service bay shortly after Check-in. She kept me updated with the progress of service with text from time to time. If Brittany is the face of Customer Service at Jackson Acura, Mr Jackson is in good hands. More

Recall Service Quick friendly service. Brittany informed me of what needed to be done and when I needed to comeback. This was a recall service for airbags and wiper Quick friendly service. Brittany informed me of what needed to be done and when I needed to comeback. This was a recall service for airbags and wiper blades. More