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Jackson Acura

Roswell, GA

4.8
6,865 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,865 reviews

November 17, 2020

Jackson Acura service was fast and efficient. Had my oil changed, tires rotated, complete vehicle inspection, and verified no open recalls on my vehicle in ~90 minutes. I was very pleased. More

by tsoroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Jackson Acura responded

Thank you for leaving this 5-sytar review for our service department!

November 16, 2020

Went in for A1 service. I continue to go to this location for service as it is always a good experience and nice waiting area. They have kept my ten year old car running well. More

by jgc-jgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

November 16, 2020

I was planning to buy a new vehicle and Sergei came back with best deal and over all smooth process. In 2 hrs I was at home with my new vehicle. More

by Janey Alam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Jackson Acura responded

thank you for this 5-star review!

November 14, 2020

The dealership was wonderful! They offer coffee, tea, snacks and a mini fridge with mini water bottles & sodas. Very clean inside and out. The game changer was the fact that they have 3 separate small wo More

by kmaloney011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for your business and this 5-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 12, 2020

Jackson Acura has a awesome Service Department! Yvonne, my Service Manager is very professional and is very attentive in providing updates as to when my car will be ready . I highly Reccomend Jackson Acu More

by scooterpz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

November 12, 2020

Very good and friendly customer service. In the multi function inspection they found all the information and recommended few things that needed to be fixed. The prices are bit high but very good service. More

by G reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 12, 2020

The service is always efficient and if need be they can provide Uber if you don’t want to wait too long at the dealership. More

by kelliv33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

November 12, 2020

I have always had positive experience. The people treat me well, provide options for the possible repairs needed, and work to consider the cost of repairs. This dealership is also part of Costco repair a More

by glassicdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

November 12, 2020

Nick was always helpful but during my wait, I looked at the cars because I am in The process of getting one and no one approached me More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Jackson Acura responded

Thank you for leaving Nick this positive review!

November 12, 2020

Consistently fails to reset maintenance minder, showing lack of accuracy. Also service advisors not inclined to return phone calls This location used to be better More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Crossen
Nov 17, 2020 -

Jackson Acura responded

Taylor, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

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