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Jackson Acura
Roswell, GA
6,864 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,864 reviews
December 12, 2020
Service has always been excellent at Jackson Acura. They are personable and seem interested to get your car in tip top shape. If you have questions, they take the time to answer your questions with knowledg are personable and seem interested to get your car in tip top shape. If you have questions, they take the time to answer your questions with knowledge of the vehicle. More
by KAYCHILD
Verified CustomerEmployees Worked With
December 11, 2020
Great experience all around. We love our 2020 RDX! I constantly refer friends and relatives to your dealership! Keep up the great work with your brand!!! Brian Barry constantly refer friends and relatives to your dealership! Keep up the great work with your brand!!! Brian Barry More
by bbarry13
December 11, 2020
I’ve always had an excellent experience at this dealership. All staff are knowledgeable and very friendly. Prompt and effective service always. Good location for me also dealership. All staff are knowledgeable and very friendly. Prompt and effective service always. Good location for me also More
by birutec07
Employees Worked With
Kendall Parks
December 10, 2020
Everything was great! The entire process was seamless, quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson A quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson Acura 5 Stars! More
by SMH1405
December 10, 2020
Very pleased. No appt needed for car service. Repairs done quickly and new tires had great coverage plan. They even synced my phone with my car which I wasn’t able to do. done quickly and new tires had great coverage plan. They even synced my phone with my car which I wasn’t able to do. More
by KRK
Employees Worked With
Pat Crossen
December 10, 2020
Sergei and Bob were very helpful, and they answered all of our questions. We never felt pressured, and we are so pleased with Jackson Acura's level of service and our new RDX! of our questions. We never felt pressured, and we are so pleased with Jackson Acura's level of service and our new RDX! More
by Car buyer
December 10, 2020
Sergei made this transaction very easy.I was in and out of the dealership in about 2.5 hours including test drive. The best part is that I drove home in a brand new, beautiful 2021 RDX!!! of the dealership in about 2.5 hours including test drive. The best part is that I drove home in a brand new, beautiful 2021 RDX!!! More
by alexO
December 08, 2020
Took my daughter’s car to have a few things checked out before the 30 day warranty expired. Was first greeted by a nice kid who took all of my information. We waited a bit since we did not have an appoin before the 30 day warranty expired. Was first greeted by a nice kid who took all of my information. We waited a bit since we did not have an appointment. I had spoken to someone in the service dept earlier that day & was told to bring it in. Next comes a service advisor that was extremely rude, condescending & short. I was so uncomfortable. My dad was with me as well & felt that this individual could care less about my concerns & gave me the most curt answers to my questions. I got so aggravated & asked for my Salesman who sold me the car which Pat (found out his name later) said there was no way to get in touch with him & to walk over the the used car bldg. I NEVER want to deal with this arrogant advisor again. My salesman Rob F. was the best though! He listened to my concerns, answered my questions & fixed the problem. This experience was ridiculous to say the least. My father normally works with Yvonne so that will be my request if I ever have to bring my daughter’s car back again. More
by Cathy
December 08, 2020
Wonderful experience! Cameron was very professional and knowledgeable of the cars I looked at. Cameron was straight forward with pricing and our negotiation process was minimal. I wouldn’t hesitate to reco knowledgeable of the cars I looked at. Cameron was straight forward with pricing and our negotiation process was minimal. I wouldn’t hesitate to recommend Jackson Acura to anyone looking to purchase a new Acura. This is my third Acura in a row. More
by gbrincefield
December 08, 2020
Wonderful experience! I will highly recommend Sergei and Jackson Acura to family & friends. Easy direct communication to get me in the right car for my budget. Delivery was quick while still being thorough. Jackson Acura to family & friends. Easy direct communication to get me in the right car for my budget. Delivery was quick while still being thorough. Love the car!! More
by amy42
