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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.7
295 Reviews

295 Reviews of Jackie Cooper Nissan - Service Center

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January 25, 2020

James Feary is super. He worked with us on intermittent key problem where car would not start. After two trips to dealer maintenance, I think we are good. More

by steter
Recommend Dealer
Yes
Employees Worked With
James Feary
Jan 27, 2020 -

Jackie Cooper Nissan responded

Glad to hear that you are enjoyed our services at Jackie Cooper Nissan! It is our pleasure to be able to help you with all of your car needs, and thank you for choosing Jackie Cooper. - Chris Martinez, Director of Sales

January 25, 2020

the 2 hour oil change It took 3 hours to get the oil changed in my Murano. That was 2 hours too long. Service manager had no explanation for the marathon oil change. I am More

by DUNN74037
Recommend Dealer
No
Employees Worked With
none of the above
Jan 29, 2020 -

Jackie Cooper Nissan responded

We apologize for any inconvenience we may of cause you – 3 hours is not acceptable to us either. Our customer’s satisfaction is our number one priority. Please contact John Sommers at (918) 688-7914 or jsommers@jcitulsa.com at your earliest convenience to discuss this matter further. Thank you for your patience and we hope to hear from you soon.

January 25, 2020

Great! Joey was very helpful and orofessional. He was on time, return my phone call when I have a question and had a positive attitude. I’ve been happy with my niece on right now and will return each time. More

by LISABIFF
Recommend Dealer
Yes
Employees Worked With
Jordan Pochocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Jackie Cooper Nissan responded

Lisa, thank you for the great review. We appreciate your support and five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Please come visit us again, for all of your car needs, whether is be service or sales. - Chris Martinez, Director of Sales

January 24, 2020

Power was out on tv and it was boring. Technicians were friendly, helpful and answered all my questions. Bathrooms were clean. Girl at front desk was nice and friendly More

by CRBIRDSONG
Recommend Dealer
Yes
Employees Worked With
Guy that greets you when you drive in. I’m not good with names. Everyone greets you when you walking around. Everyone is friendly. That’s one reason we go there
Jan 24, 2020 -

Jackie Cooper Nissan responded

Thank you for your four star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

January 24, 2020

Excellent service James really easy to work with and it’s very thorough my visit went very well. Didn’t take that long in a way that area we’re stocked with water and snacks very nice is it a good job More

by CSOLITARIO
Recommend Dealer
Yes
Employees Worked With
James fiery Does an excellent job very friendly and thorough
Jan 27, 2020 -

Jackie Cooper Nissan responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Jackie Cooper Nissan and we look forward to work with you again, soon. - Chris Martinez, Director of Sales

January 23, 2020

Got us in with no appointment, just over an hour wait for a transmission service (but don’t expect that kind of speed without an appointment on a Saturday morning, these guys are busy!). Friendly people, ver More

by Brad
Recommend Dealer
Yes
Employees Worked With
Payton
Jan 24, 2020 -

Jackie Cooper Nissan responded

Brad, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

January 22, 2020

Thanks for the very friendly and professional attitude and help from Joey in service. He took the time and understood our needs and promptly took xcllnt care of us. More

by KM.REED
Recommend Dealer
Yes
Employees Worked With
Joey in service
Jan 23, 2020 -

Jackie Cooper Nissan responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Nissan for all your vehicle needs and we hope to see you again soon. - Chris Martinez, Director of Sales

January 22, 2020

Joey in the service department made a bad situation with another service guy bearable. The service guy I was seeing made some commitments that were obviously incorrect and made no notes about them in the sy More

by rmcarlos1919
Recommend Dealer
Yes
Employees Worked With
Joey in Service
Jan 23, 2020 -

Jackie Cooper Nissan responded

Thank you for your five star review. Your wonderful review on Joey was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

January 21, 2020

It was a great experience from the time I dropped off the car until I picked it up! Payton was very helpful and super friendly! I will definitely use them again! More

by ROBYNADENNIS
Recommend Dealer
Yes
Employees Worked With
Payton
Jan 22, 2020 -

Jackie Cooper Nissan responded

Robyn, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

January 21, 2020

In for my maintinence checkup and oil change Considering you were very busy during my visit service was good. Other than the carwash machine being iced up, everything met my expectations. Ta Da! More

by ECCLESJE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James F. the service manager.
Jan 22, 2020 -

Jackie Cooper Nissan responded

Thank you for the high star rating. We greatly appreciate the support. Thank you for choosing Jackie Cooper Import Nissan for all your vehicle needs. - Chris Martinez, Director of Sales

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