Jackie Cooper Nissan - Service Center

Great Always professional and courteous I would recommend your dealership to anyone who is looking for a great deal for a car and the service department Always professional and courteous I would recommend your dealership to anyone who is looking for a great deal for a car and the service department More

I really like taking me car there to have maintenance done. They let you know if anything else need to be checked. They’re the best done. They let you know if anything else need to be checked. They’re the best More

great peyton was great, my car was washed and vacuumed, it only took an hour to do all they had to do, waiting area is great, love the snacks peyton was great, my car was washed and vacuumed, it only took an hour to do all they had to do, waiting area is great, love the snacks More

Your parts manager is an xxx I had a part that was being replaced by a service center and they had ordered it from you 3 times. Wrong part was sent every time. I agreed to drive I had a part that was being replaced by a service center and they had ordered it from you 3 times. Wrong part was sent every time. I agreed to drive my car to your service center so they could see what part was needed. This required me to get up at 5:30 and drive clear to Tulsa before work. Your parts manager came out and looked under my car for 2.5 seconds before stating that "if a part was missing, they would need to get it up on the lift to fix it". If a part was missing.. As a woman , I guess I'm not aware that said part had been carried around in the back seat of my car for weeks and as a woman, I wouldn't have noticed when said part flew off the car while driving down the highway. I did bring my car back in Friday and the part was installed but nothing about the transaction made me want to use your service again. I gave you two stars because at least the people I dealt with on Friday were professional, polite and efficient. Oh and the guy looked under my car on Friday for 2.5 seconds and said - oh you are missing the belly pan. I guess the part was missing. More

Excellent service I'm always pleased with the service, especially the car wash and cleaning of the interior of the car. We also appreciate the coffee, cookies and othe I'm always pleased with the service, especially the car wash and cleaning of the interior of the car. We also appreciate the coffee, cookies and other goodies in the waiting room. More

auto checkup. I have owned a Nissan for about 20 yrs. in all that time I have found Jackie Cooper to be a friendly place with excellent product and great service. I have owned a Nissan for about 20 yrs. in all that time I have found Jackie Cooper to be a friendly place with excellent product and great service. More

James in service is just the best all around! Very patient and went beyond helping me understand the instrumentation on the dash. The 2020 models are much more complicated. patient and went beyond helping me understand the instrumentation on the dash. The 2020 models are much more complicated. More

You are treated like royalty here The people who helped me, made me feel like a million bucks! I will always buy my vehicles from Jackie Cooper because of this reason! The people who helped me, made me feel like a million bucks! I will always buy my vehicles from Jackie Cooper because of this reason! More

Service was subpar!! I have a warranty covered issue, couldn't order part that day because "system" was down. Indicated they would be in contact with me the following day I have a warranty covered issue, couldn't order part that day because "system" was down. Indicated they would be in contact with me the following day to set up repair. Week later still no contact from service department. Didn't rotate my tires as they always have in the past. I drive an 1 1/2 hours to this dealership. More

Standard Service / Recall This was not an overall bad experience. I did feel like the service provided took a little long. I am also disappointed that there are no loaners avai This was not an overall bad experience. I did feel like the service provided took a little long. I am also disappointed that there are no loaners available at Jackie Cooper Nissan, as they are available at Jackie Cooper Infiniti. I was also a little disappointed when I sent a text to my service advisor, as no answer was received. I sent text at 2:10 pm, no answer...time out on my receipt was 2:39 pm. More