299 Reviews of Jackie Cooper Nissan - Service Center
Just one concern I had our Nissan in for service just before the warranty expired and asked for a warranty check. Nothing came back as needed and my drive train "passe I had our Nissan in for service just before the warranty expired and asked for a warranty check. Nothing came back as needed and my drive train "passed"...and now at the very next service, I am told drive train is critical and needs to be replaced at about $225. I am not happy at the disparity and it fuels the notion that dealership are not the best place for having service work done. We typically are pleased with the courteous professional treatment at Jackie Cooper and that was the case again this time but you would think if my drive train was critical now, it should have been in need of replacing when I had the vehicle in while under warranty just recently. More
I have used JCV and JCNissan for several years and love the friendly service, easy access, reliability, quality products and workmanship. From sales to maintenance and service, they are great at all. the friendly service, easy access, reliability, quality products and workmanship. From sales to maintenance and service, they are great at all. More
Super friendly and efficient service team! They had me in and out in less than 30 minutes. Love the snacks and complimentary refreshments too. Thank you!! and out in less than 30 minutes. Love the snacks and complimentary refreshments too. Thank you!! More
same problem was repaired before by dealer and few months later car start making sound again now I have to pay for it. cooling fan does not go bad at 30k miles , and definitely does not go bad again after 15 later car start making sound again now I have to pay for it. cooling fan does not go bad at 30k miles , and definitely does not go bad again after 15k miles later, stop making crappy parts. More
Great Always professional and courteous I would recommend your dealership to anyone who is looking for a great deal for a car and the service department Always professional and courteous I would recommend your dealership to anyone who is looking for a great deal for a car and the service department More
great peyton was great, my car was washed and vacuumed, it only took an hour to do all they had to do, waiting area is great, love the snacks peyton was great, my car was washed and vacuumed, it only took an hour to do all they had to do, waiting area is great, love the snacks More
Your parts manager is an xxx I had a part that was being replaced by a service center and they had ordered it from you 3 times. Wrong part was sent every time. I agreed to drive I had a part that was being replaced by a service center and they had ordered it from you 3 times. Wrong part was sent every time. I agreed to drive my car to your service center so they could see what part was needed. This required me to get up at 5:30 and drive clear to Tulsa before work. Your parts manager came out and looked under my car for 2.5 seconds before stating that "if a part was missing, they would need to get it up on the lift to fix it". If a part was missing.. As a woman , I guess I'm not aware that said part had been carried around in the back seat of my car for weeks and as a woman, I wouldn't have noticed when said part flew off the car while driving down the highway. I did bring my car back in Friday and the part was installed but nothing about the transaction made me want to use your service again. I gave you two stars because at least the people I dealt with on Friday were professional, polite and efficient. Oh and the guy looked under my car on Friday for 2.5 seconds and said - oh you are missing the belly pan. I guess the part was missing. More
auto checkup. I have owned a Nissan for about 20 yrs. in all that time I have found Jackie Cooper to be a friendly place with excellent product and great service. I have owned a Nissan for about 20 yrs. in all that time I have found Jackie Cooper to be a friendly place with excellent product and great service. More
Excellent service I'm always pleased with the service, especially the car wash and cleaning of the interior of the car. We also appreciate the coffee, cookies and othe I'm always pleased with the service, especially the car wash and cleaning of the interior of the car. We also appreciate the coffee, cookies and other goodies in the waiting room. More