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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.8
299 Reviews

299 Reviews of Jackie Cooper Nissan - Service Center

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February 07, 2020

Just one concern I had our Nissan in for service just before the warranty expired and asked for a warranty check. Nothing came back as needed and my drive train "passe More

by DROSS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 18, 2020 -

Jackie Cooper Nissan responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

February 06, 2020

I have used JCV and JCNissan for several years and love the friendly service, easy access, reliability, quality products and workmanship. From sales to maintenance and service, they are great at all. More

by MARYHELENFRETER
Recommend Dealer
Yes
Employees Worked With
Peyton! The best communicator.
Feb 07, 2020 -

Jackie Cooper Nissan responded

Mary Helen, thank you so much for your repeated business and five star rating. We appreciate your loyalty and for choosing Jackie Cooper for all of your vehicle needs and we look forward to working with you again soon. - Chris Martinez, Director of Sales

February 04, 2020

Super friendly and efficient service team! They had me in and out in less than 30 minutes. Love the snacks and complimentary refreshments too. Thank you!! More

by NANCYLEWIS808
Recommend Dealer
Yes
Employees Worked With
Seth Hammond-5 stars
Feb 05, 2020 -

Jackie Cooper Nissan responded

Nancy, thank you for your feedback and five star rating. I'm glad you enjoyed our services and complimentary refreshments. Thank you for choosing Jackie Cooper Nissan for all your vehicle needs and we looking forward to doing business with you again in the future. - Chris Martinez, Director of Sales.

February 04, 2020

same problem was repaired before by dealer and few months later car start making sound again now I have to pay for it. cooling fan does not go bad at 30k miles , and definitely does not go bad again after 15 More

by 1994MKIV
Recommend Dealer
No
Employees Worked With
Payton
Feb 10, 2020 -

Jackie Cooper Nissan responded

Sorry about your experience. My name is Cass Tucker with Jackie Cooper Nissan service. Please give me a call and let’s see what we can do to help, 918-392-9875. Thank you for your time and business. Cass Tucker Service manager

February 03, 2020

Great Always professional and courteous I would recommend your dealership to anyone who is looking for a great deal for a car and the service department More

by ROGER39
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Wood
Feb 03, 2020 -

Jackie Cooper Nissan responded

Roger, thank you for the five star rating and recommendation. I delighted to know that you enjoyed our services. Looking forward to working with you again soon. - Chris Martinez, Director of Sales

February 03, 2020

I really like taking me car there to have maintenance done. They let you know if anything else need to be checked. They’re the best More

by katzmeeow74
Recommend Dealer
Yes
Employees Worked With
Mechanics
Feb 04, 2020 -

Jackie Cooper Nissan responded

Thank you for letting us know that you enjoy your services and facility. We appreciate your business and thank you for choosing Jackie Cooper Nissan for all of your vehicle needs. - Chris Martinez, Director of Sales

February 02, 2020

great peyton was great, my car was washed and vacuumed, it only took an hour to do all they had to do, waiting area is great, love the snacks More

by KAREN.PRICE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
peyton
Feb 03, 2020 -

Jackie Cooper Nissan responded

Karen, thank you so much for taking the time out of your day to share your feedback and to give us a five star rating. I am glad to know that you enjoy your service, facility, and complimentary treats. Thank you for being a valued customer at Jackie Cooper Nissan and have a great day. - Chris Martinez, Director of Sales

February 01, 2020

Your parts manager is an xxx I had a part that was being replaced by a service center and they had ordered it from you 3 times. Wrong part was sent every time. I agreed to drive More

by HEDGELOVER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Parts people
Feb 07, 2020 -

Jackie Cooper Nissan responded

Please accept our apologies. My name is Cass Tucker the service manager here at Jackie Cooper. This is not how we like to conduct business or treat customers. Please contact me at 918-392-9875, so we can come to a resolution. Thank you for your time.

January 30, 2020

auto checkup. I have owned a Nissan for about 20 yrs. in all that time I have found Jackie Cooper to be a friendly place with excellent product and great service. More

by BILLPATSYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Jan 31, 2020 -

Jackie Cooper Nissan responded

Bill, thank you for trusting and choosing Jackie Cooper Nissan throughout the years. We hope we will continue to serve your for many more years to come. - Chris Martinez, Director of Sales

January 30, 2020

Excellent service I'm always pleased with the service, especially the car wash and cleaning of the interior of the car. We also appreciate the coffee, cookies and othe More

by nmherron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Jackie Cooper Nissan responded

Thank you for the kind review and five star rating. All these complimentary items are just small ways we show you how much we value and appreciate your business. Thank you for choosing Jackie Cooper Nissan. - Chris Martinez, Director of Sales

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