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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.7
295 Reviews

295 Reviews of Jackie Cooper Nissan - Service Center

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February 09, 2020

It's always so nice to drive away with a clean car I've always had a great experience with Jackie Cooper Nissan. It's actually not the closest Nissan dealership to me, but I continue to take my car the More

by kelley.stuckey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure his name and the pictures are too small to see.
Feb 10, 2020 -

Jackie Cooper Nissan responded

Kelley, we appreciate your repeated business. Your loyalty means the world to us. We work hard everyday to satisfy our customers and it's always good to know that we've succeeded. Thank you again for choosing Jackie Cooper Nissan for all of your vehicle needs and we look forward to working with you again. - Chris Martinez, Director of Sales

February 09, 2020

Very Satisfied We have been coming to you all since 2017 and have been very please with the honesty, service and the welcoming personalities of the employees. More

by DALEANDMELISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Hammond, TY Justice, Long Yang
Feb 10, 2020 -

Jackie Cooper Nissan responded

Dale & Melissa, this is the types of stories I love to hear about. Repeated customers because we are in the business of making family. So, thank you for trusting Jackie Cooper Nissan! We appreciate you and we hope to see you two again soon. - Chris Martinez, Director of Sales

February 09, 2020

Excellent Customer Service at the Service Center Everything was wonderful! The staff was friendly and very knowledgeable. They got my vehicle in on time and finished a little before the estimated f More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 10, 2020 -

Jackie Cooper Nissan responded

No wonder you are a happy customer. Seems like you had an excellent service experience but I can't say that I'm surprised. This is the type of service one receives here at Jackie Cooper Nissan. I want to thank you for being a valued customer and for taking the time out to write a review about it. We hope to see you soon. Take care. - Chris Martinez, Director of Sales

February 09, 2020

First experience with Jackie Cooper Service Dept Just purchased 2019 Titan Pro4X. First Nissan vehicle we have owned. Have problem with A/C and it's is not corrected. Service department is not able t More

by DOUGHTYSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Pochocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kedrick Watkins, Kip Karn
Feb 18, 2020 -

Jackie Cooper Nissan responded

Congratulations on your new 2019 Nissan Titan Pro4X! Thank you for your patience as we continue to work with you to rectify your situation. We appreciate you patience and thank you for choosing Jackie Cooper Nissan. - Chris Martinez, Director of Sales

February 08, 2020

Not too happy about yesterday’s visit. Was barely seated in the waiting room when I was told my battery had gone out and I needed a new one. Seemed strange to me as I never had any trouble starting my car. More

by ANNPARIS11
Recommend Dealer
No
Employees Worked With
Faisal mamah
Feb 10, 2020 -

Jackie Cooper Nissan responded

Ann, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

February 08, 2020

They are very professional. I got my vehicle out as promised. and on time. we have two Nissans and bring them in for both oil changes and major repairs. More

by JIMT24
Recommend Dealer
Yes
Employees Worked With
Joey and James service techs
Feb 10, 2020 -

Jackie Cooper Nissan responded

Jim, thank you for sharing your feedback and giving us a five star rating. I am happy you and your family enjoy our services. Thank you again for choosing Jackie Cooper Nissan above all the rest and we hope to see you again soon. - Chris Martinez, Director of Sales

February 07, 2020

Just one concern I had our Nissan in for service just before the warranty expired and asked for a warranty check. Nothing came back as needed and my drive train "passe More

by DROSS15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 18, 2020 -

Jackie Cooper Nissan responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

February 06, 2020

I have used JCV and JCNissan for several years and love the friendly service, easy access, reliability, quality products and workmanship. From sales to maintenance and service, they are great at all. More

by MARYHELENFRETER
Recommend Dealer
Yes
Employees Worked With
Peyton! The best communicator.
Feb 07, 2020 -

Jackie Cooper Nissan responded

Mary Helen, thank you so much for your repeated business and five star rating. We appreciate your loyalty and for choosing Jackie Cooper for all of your vehicle needs and we look forward to working with you again soon. - Chris Martinez, Director of Sales

February 04, 2020

Super friendly and efficient service team! They had me in and out in less than 30 minutes. Love the snacks and complimentary refreshments too. Thank you!! More

by NANCYLEWIS808
Recommend Dealer
Yes
Employees Worked With
Seth Hammond-5 stars
Feb 05, 2020 -

Jackie Cooper Nissan responded

Nancy, thank you for your feedback and five star rating. I'm glad you enjoyed our services and complimentary refreshments. Thank you for choosing Jackie Cooper Nissan for all your vehicle needs and we looking forward to doing business with you again in the future. - Chris Martinez, Director of Sales.

February 04, 2020

same problem was repaired before by dealer and few months later car start making sound again now I have to pay for it. cooling fan does not go bad at 30k miles , and definitely does not go bad again after 15 More

by 1994MKIV
Recommend Dealer
No
Employees Worked With
Payton
Feb 10, 2020 -

Jackie Cooper Nissan responded

Sorry about your experience. My name is Cass Tucker with Jackie Cooper Nissan service. Please give me a call and let’s see what we can do to help, 918-392-9875. Thank you for your time and business. Cass Tucker Service manager

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