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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.7
295 Reviews

295 Reviews of Jackie Cooper Nissan - Service Center

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February 21, 2020

Staff is friendly and efficient. The service is completed as arranged in a timely manner. I was very courteously helped by Joey on this visit. More

by ROCKINO
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
Feb 24, 2020 -

Jackie Cooper Nissan responded

I am thrilled you had a fantastic service experience with our dealership. Thanks so much for sharing the awesome feedback and rating. I'll pass your compliments to Joey and the rest of our team. Please visit us again anytime! - Chris Martinez, Director of Sales

February 21, 2020

Great service people Great service Very accommodating Very clean environment I would recommend this place for anyone I would also recommend their finance service It allows you to finance your work you h More

by gryaldrich
Recommend Dealer
Yes
Employees Worked With
James Feary, Joey Ryan
Feb 24, 2020 -

Jackie Cooper Nissan responded

We are glad to hear that you enjoyed your visit. Thank you for stopping by and we are always here to help. - Chris Martinez, Director of Sales

February 20, 2020

Very pleased with the service department. Always greeted courteously. They always wash (when the temperatures aren't freezing) and vacuum my cars. They have a nice waiting area with snacks and drinks. More

by RoguePensFan
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
Feb 20, 2020 -

Jackie Cooper Nissan responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

February 20, 2020

No appt. Servicing Went through express service for oil change and tire rotation. Done quick with wash and vacumn plus multi point check up. Great job. Send more coupo More

by KELLYVARNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick watkins, erin
Feb 21, 2020 -

Jackie Cooper Nissan responded

Kelly, thank you so much for the five star rating and choosing Jackie Cooper Nissan for all of your vehicle needs. We look forward to working with you again. - Chris Martinez, Director of Sales

February 20, 2020

Routine oil change. Recall item that also needed to be fixed. Quick service. Professional as always. Wait was less than they told me it would be. More

by SKILPATRICK95
Recommend Dealer
Yes
Employees Worked With
Service
Feb 21, 2020 -

Jackie Cooper Nissan responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

February 20, 2020

Overall good service, although lengthy in time. The oil change and changing filters was serviced well. The car was washed; however at that appointment the car was not vacuumed. I returned the next More

by KEYCOACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Love was extremely helpful.
Feb 21, 2020 -

Jackie Cooper Nissan responded

Thank you for your four and a half star review. We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

February 20, 2020

Too much time The service work that was done was fine but the time it took was unacceptable. What made the experience so bad was the service work was actually comp More

by TERJSS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the service person's name
Feb 21, 2020 -

Jackie Cooper Nissan responded

My name is Cass Tucker the Service manager with Jackie Cooper Nissan. I want to formally apologize for your extended wait time. Please allow me to rectify this. I can be reached at 918-392-9875. Thank you for your feedback.

February 19, 2020

Purchased two cars from Jackie Cooper. Both great buys. Older Hyundai Sonata & new Nissan Murano. Great Sales & Customer Seevice. Used Hyundai was in great condition & excellent car for our daughter. More

by BRYAN1415
Recommend Dealer
Yes
Employees Worked With
Kelly Wood
Feb 20, 2020 -

Jackie Cooper Nissan responded

Thank you for your repeated business, Bryan. We are always here to help and look forward to seeing you and your family again. - Chris Martinez, Director of Sales

February 18, 2020

The service dept. was very courteous and attentive. They performed the service quickly and kept me informed on all of their findings and recommendations. The waiting area is very nice as well. More

by RWM707
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 19, 2020 -

Jackie Cooper Nissan responded

It's wonderful to know you had a smooth, easy and quick service experience. Thanks for sharing your satisfaction. We welcome you again! - Chris Martinez, Director of Sales

February 18, 2020

Service I had to have service. They charged me. I picked up my vehicle on Sunday. The repairs were not made. They didn't do what they said they would. I wi More

by mturnerarchitect
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cass or Payton
Feb 19, 2020 -

Jackie Cooper Nissan responded

I am sorry for your experience. We want to make this right, as we spoke on the phone, and supply you a vehicle while we re-inspect and repair your vehicle. The option is certainly still open. Please call me at your soonest convenience at, 918-392-9875 again my name is, Cass Tucker. Thank you for your time.

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