Jackie Cooper Nissan - Service Center

I am so thankful for websites like this to give feedback. I purchased my new car a couple weeks ago and it saved my life in a rain squall where a semi hydroplaned it was a scary experience happened so fast b I purchased my new car a couple weeks ago and it saved my life in a rain squall where a semi hydroplaned it was a scary experience happened so fast but the car reacted and I reacted quickly and safely. I wouldn’t have seen it coming in my old vehicle I may have not survived. I wasn’t expecting to leave the dealership with a new car but it happened with Jason Barnes he was helpful understanding he asked me simple questions and got to know my personality before we hit the lot he knew what suited me and he was right I left with the first car I hopped into I’m the most indecisive person that’s not an easy task to get me what I want in one package. You made it possible. Thank you so much for making this process smooth and easy Jackie Cooper and thank you Jason! More

They are friendly and fast on there service. They always do a good job. And I don't go anywhere else but Jackie Cooper Nissan to get my services done. do a good job. And I don't go anywhere else but Jackie Cooper Nissan to get my services done. More

This is the only dealership for me from now on. You cannot beat the service, honesty, and integrity of this group of people ! The service department is top notch! cannot beat the service, honesty, and integrity of this group of people ! The service department is top notch! More

Nice to meet nice people. Nice to drink and eat coffee Nice to meet nice people. Nice to drink and eat coffee and cookies. The employee are professional. The cleanliness may need a little improvement Nice to meet nice people. Nice to drink and eat coffee and cookies. The employee are professional. The cleanliness may need a little improvement on waiting area. More

Staff is friendly and efficient. The service is completed as arranged in a timely manner. I was very courteously helped by Joey on this visit. as arranged in a timely manner. I was very courteously helped by Joey on this visit. More

Great service people Great service Very accommodating Very clean environment I would recommend this place for anyone I would also recommend their finance service It allows you to finance your work you h Very clean environment I would recommend this place for anyone I would also recommend their finance service It allows you to finance your work you have done More

Very pleased with the service department. Always greeted courteously. They always wash (when the temperatures aren't freezing) and vacuum my cars. They have a nice waiting area with snacks and drinks. courteously. They always wash (when the temperatures aren't freezing) and vacuum my cars. They have a nice waiting area with snacks and drinks. More

No appt. Servicing Went through express service for oil change and tire rotation. Done quick with wash and vacumn plus multi point check up. Great job. Send more coupo Went through express service for oil change and tire rotation. Done quick with wash and vacumn plus multi point check up. Great job. Send more coupons! More

Routine oil change. Recall item that also needed to be fixed. Quick service. Professional as always. Wait was less than they told me it would be. fixed. Quick service. Professional as always. Wait was less than they told me it would be. More

Overall good service, although lengthy in time. The oil change and changing filters was serviced well. The car was washed; however at that appointment the car was not vacuumed. I returned the next The oil change and changing filters was serviced well. The car was washed; however at that appointment the car was not vacuumed. I returned the next day with the car to have new tires installed as discussed with service previously. I was told the new tire installation would take approximately 1 hr to 1 1/2 hrs, so I decided to wait in the waiting room during service rather than go home. After approximately 2 hours no one had followed up with me as to the tire installation. Erin Love noticed that I was still in the waiting room, and asked me if anyone had informed me about the progress on the car. She also informed me that tire installation and alignment normally lasts longer than 1 1/2 hours. She tracked down my service man, who came to apologize and told me it would be another 1/2 hr to 45 minutes. The service was good on the car, and on this 2nd day the car was vacuumed as well as washed. My only suggestion is that more reasonable time estimates be given for service. The tire installation & alignment actually took closer to 3 hours. More