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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.7
295 Reviews

295 Reviews of Jackie Cooper Nissan - Service Center

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October 20, 2019

Service call Would have rated higher but when picking up car alert was preset that had not been there before and now I have to schedule another appointment to fix More

by LYNESP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and someone else I don’t remember
Nov 01, 2019 -

Jackie Cooper Nissan responded

Thank you for the feedback and high star rating. We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

October 17, 2019

Friendly, efficient...got the job done. From the first phone call to my departure after the service, the staff made me feel welcome. Your service associate Joey took the extra step of repla More

by KSUMP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey in service
Oct 18, 2019 -

Jackie Cooper Nissan responded

Thank you for the great review. We appreciate your support and high star rating. Please come visit us again, for all of your car needs, whether is be service or sales. Thank you for choosing Jackie Cooper Nissan and have a great day.

October 16, 2019

Great Everyone was great to work with. We are always taken good care of when we bring our car in.thank you for always taking good care of us. More

by PLHCOWGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Jackie Cooper Nissan responded

We really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. We are always happy to help. Thank you for choosing Jackie Cooper Nissan and have a good day.

October 15, 2019

Great service Knowledgeable employees, quality service, clean working environment. Easy to schedule an appointment. Transparent service : they take time to go over More

by ANGEL P
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Feary
Oct 16, 2019 -

Jackie Cooper Nissan responded

Angel, thank you for the direct and positive feedback, as well as the five star review. It feels good to be appreciated and acknowledge for our hard-work and services. We value you as a customer and we hope to see you soon. Take care.

October 15, 2019

Oil change/tire rotation, 12 point inspection Never disappoints, but I think the battery purchase price point was too high. They reviewed upcoming items that need attention on next visit Told m More

by THEAPARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Feary
Oct 16, 2019 -

Jackie Cooper Nissan responded

Thea, thank you so much for taking the time out to give us some feedback and a high rating. We do pride ourselves on providing our customers with quality workmanship at competitive prices; however there are there are times when we are unable to come to an agreement on certain prices. We are happy to hear that you experienced good communication with our service department and we look forward to working with you again. Take care and drive safe.

October 14, 2019

Service Oil change and maintenance check. They had a mishap with my battery and in return gave me new battery for all the trouble. Didn’t expect that. More

by PASTRAWS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb in service
Oct 15, 2019 -

Jackie Cooper Nissan responded

Thank you for the review and high rating. We always strive for 100% customer satisfaction with every interaction but sometimes we fall short; however we are always ready to rectify the situation. So, thank you for giving us the opportunity to make this right between us. We appreciate you as a valued customer and we hope we get to work with you again soon.

October 14, 2019

Got it fixed, finally After two trips in, they got it fixed. The service manager and service advisor was apologetic and did get it fixed. The techs just need to make sure i More

by MICHEALJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Goff
Oct 30, 2019 -

Jackie Cooper Nissan responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

October 13, 2019

Wonderful Service I always have such a great experience at Nissan. James Feary helps take care of my Rogue and always gets me in and out in a timely manner. I loved the More

by CAUNKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Feary
Oct 14, 2019 -

Jackie Cooper Nissan responded

Thank you for your five star review. We are extremely grateful for our staff and the services they provide. We thank you for choosing Jackie Cooper Nissan. We hope to see you again soon.

October 12, 2019

Service Center Review Great dealership and Service Center. I would highly recommend both Dealership and Service Center. My Service Advisor, Tyler Gibbons is exceptional i More

by CLROGTUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gibbons, Service Advisor
Oct 14, 2019 -

Jackie Cooper Nissan responded

We are so pleased that you had such a wonderful experience at Jackie Cooper Nissan. Tyler truly care about our customers. We appreciate your business and taking the time to share your feedback. Enjoy you day.

October 12, 2019

Awesome Came in expecting to take at least a hour and was done in 35 minutes and was very professional really enjoyed the person helping me very nice and well More

by stevehenderson791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 14, 2019 -

Jackie Cooper Nissan responded

Steve thank you for taking the time to write out a review. It was our pleasure to work with you. Thank you for choosing Jackie Cooper Nissan and have a pleasant day.

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