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Jackie Cooper Nissan - Service Center

Tulsa, OK

4.7
295 Reviews

295 Reviews of Jackie Cooper Nissan - Service Center

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January 21, 2020

expedient, knowledgable service came in for routine maintenance on my vehicle. The maintenance was performed within the specified timeframe . My vehicle was returned cleaner than wh More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mechanics
Jan 22, 2020 -

Jackie Cooper Nissan responded

Mihael, thank you for your five star review. I am glad you enjoyed your service experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Nissan. We hope to see you again soon. - Chris Martinez, Director of Sales

January 21, 2020

ceramic coating and interior treatment. They did not completely clean the interior and they did not buff out some scratches on the vehicle before applying the ceramic coating as should have More

by JIMWYNN54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the service consultants name but was very concerned and helpful.
Jan 28, 2020 -

Jackie Cooper Nissan responded

Jim, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Chris Martinez, Director of Sales

January 20, 2020

Happy Camper Fast friendly service performed by service professionals. Never a hassle over what needs to be done and the work was done in a timely manner. More

by REBERT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Feary
Jan 21, 2020 -

Jackie Cooper Nissan responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Nissan for all your vehicle needs and we hope to see you again soon. - Chris Martinez, Director of Sales

January 20, 2020

Great place Just a standard oil change and the service is always top rate. Friendly and courteous and helped change the batteries in my wife's Nissan key phobe. More

by JERRYCLIFT.JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 21, 2020 -

Jackie Cooper Nissan responded

Jerry, thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Jackie Cooper Nissan and we look forward to work with you again, soon. - Chris Martinez, Director of Sales

January 19, 2020

I always enjoy coming over to Jackie Cooper for my car service, they’re so friendly and always helpful... thank you for everything you do More

by CARMEN4657
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the agent who helped me service my car but he was very helpful too, JC Dennis
Jan 20, 2020 -

Jackie Cooper Nissan responded

Carmen, thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience with us a delightful one. Thank you for choosing Jackie Cooper Nissan & we hope to see you again soon. - Chris Martinez, Director of Sales

January 19, 2020

Great. On time and under quote. The service manager and staff communicated very well. They completed my car repair quickly and by the deadline they agreed too. Very friendly and help More

by jamesmuns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Danzi
Jan 20, 2020 -

Jackie Cooper Nissan responded

James, we appreciate your feedback regarding your latest visit to our dealership. I am glad you enjoyed all of our services and features and we thank you for choosing Jackie Cooper Nissan for all of your vehicle needs. - Chris Martinez, Director of Sales

January 18, 2020

Great service. Great waiting area. Very professional staff. Tech very polite. Appreciate free beverages and snacks. Accurate estimate of service time. Previous Indiana dealership always washed the vehic More

by nancy-moran
Recommend Dealer
Yes
Employees Worked With
Check in service staff which you don’t have listed
Jan 20, 2020 -

Jackie Cooper Nissan responded

Nancy, thank you so much for choosing Jackie Cooper Nissan for all of your vehicle needs and we appreciate the four star rating. - Chris Martinez, Director of Sales

January 17, 2020

Service on Nissan Altima The service January 16, 2010 on my Altima was very professional and thorough. I was greeted by Patrick who is very pleasant to work with. He docum More

by KAYBLACK0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department: Patrick, James
Jan 20, 2020 -

Jackie Cooper Nissan responded

Kay, thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that we provided you with such excellent service. Thank you for choosing Jackie Cooper Nissan and we look forward to work with you again, soon. - Chris Martinez, Director of Sales

January 17, 2020

Overall good Very professional overall pleased. But the review needs to be shortened not sure why we need to write a minimum of twenty five words or more ? More

by JESSE.COYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ryan
Jan 20, 2020 -

Jackie Cooper Nissan responded

Jesse, thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad we were able to assist you and it was an enjoyable experience. Thank you for choosing Jackie Cooper Nissan and we hope to see you again soon. - Chris Martinez, Director of Sales

January 16, 2020

Service handler was not knowledgeable. I had appointment regarding recall. I asked him rear center seat belt and he told me you have to buy it. I talk to parts department and he tried to help me but no answ More

by None
Recommend Dealer
No
Employees Worked With
I do not recall
Jan 17, 2020 -

Jackie Cooper Nissan responded

My name is Cass Tucker the Service Manager, and I would like to speak with you to get this issue resolved. I apologize for the inconvenience on this matter. My direct line is 918-392-9875. Thank you for your time.

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