Jackie Cooper Nissan

I have dealt with Jackie Cooper Mercedes and Nissan and the cleanliness and professionalism of there employees keeps me coming back in particular my salesman Brandon Burnett who is absolutely amazing. the cleanliness and professionalism of there employees keeps me coming back in particular my salesman Brandon Burnett who is absolutely amazing. More

At first the salesman was very helpful with the viewing of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that eveni of the vehicle and answered questions the best that he could. Even with answering the cost of the vehicle which was agreed on when we left that evening. I asked is this the total price after discounts and fees. Both the salesman and the sales manager said yes. I told them that I was going to go through another financial institution to purchase the vehicle. We shook hands and agreed. Get ahold of my financial institution worked the deal out for the amount minus the amount that I agreed to put down. Received the check in the dealers name and realized that they forgot two of the discounts that was not added. They stated no problem. Showed up the following day to finalize the the deal and the paper work was redone and waited for a bit before we seen the finance department to finish the sales. Which he informed us that there was an additional $2500 that we would need to put down which was not agreed on. They explained that way the figures are written up is not what the mean. The figures that show the MSRP, the sales price, the discounts, then add the fees equals the total price on the bottom line. That is what we agreed on. But when we got back to the final they said that there needed to additional funds to get it reduced to that price. It is very misleading in the paper work which was blame on the higher up. After going back and forth for a bit we did agree on a down which was still higher then we had originally agreed on. I will not purchase another vehicle from this dealer with this kind of practice. It was one of the worst buying experiences I have ever experienced. Dishonest customer service. More

Melody provided top notch customer service! Best car buying experience I have ever had! She is great! Best car buying experience I have ever had! She is great! More

Everyone is very nice and friendly. They made sure that you were take care of. They made sure that you were take care of. More

They were amazing. Ezra takes great care if me. After the sale too! That's the most impressive. We are repeat customers. I always thought I was a Chevy girl. I am Ezra takes great care if me. After the sale too! That's the most impressive. We are repeat customers. I always thought I was a Chevy girl. I am now a Nissan Chick! Thank you Ezra! More

Ezra did a great job for me to get the best price and found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the found the car for me. Nissan Rouge....nice to not worry about a car breaking down on me. Thank you again Ezra! Love it! Still learning all about the car. But found out how fast I am figuring it out. More

I continue to be impressed with Jackie Cooper Nissan. I was looking at buying a car there because I have been so impressed with Erik in the Service Department. He referred me to Jordan when the new Mur I was looking at buying a car there because I have been so impressed with Erik in the Service Department. He referred me to Jordan when the new Muranos came out, and I was pleased with how we worked with me through the purchase of my new Murano. I really value a dealership that retains its people. It is an indicator to me that they care about their employees, and it builds my confidence that I will be taken care of not only at the point of sale, but for years to come. Coming into the nice clean dealership and seeing familiar faces is worth a lot to me! More

The staff were very friendly, helpful, and knowledgeable. The staff went the extra mile. Melody amazing!! The staff went the extra mile. Melody amazing!! More

Over all great experience. Staff from salesperson, financing, to sales manager were friendly, knowledgeable, and knowledgeable. Melody was amazing. Staff from salesperson, financing, to sales manager were friendly, knowledgeable, and knowledgeable. Melody was amazing. More

Overall, Jackie Cooper Nissan was a good experience. Keegon was a good salesman and we enjoyed working with him. I feel like the purchasing process took much longer than needed. We should have been out Keegon was a good salesman and we enjoyed working with him. I feel like the purchasing process took much longer than needed. We should have been out of there within 30-45 minutes. The 2+ hour process was not enjoyable. More