Jackie Cooper Nissan

Good saleswoman Long buying process Elizabeth was excellent she was my saleswoman. No complaints there she was great. Outside of that the process was very long. I got there at 5:30 PM kn Elizabeth was excellent she was my saleswoman. No complaints there she was great. Outside of that the process was very long. I got there at 5:30 PM knowing what car I wanted and did not leave until 8:30. Seeing as how I came straight from work that left a gap from 11AM until 9:00PM that i could not eat due to the length of this process. More

Every experience I've had with JC has been positive. From buying a car to servicing to the one time I interacted with the Parts Department, every experience has been positive. I recommend JC at every opp From buying a car to servicing to the one time I interacted with the Parts Department, every experience has been positive. I recommend JC at every opportunity. More

Good service Joey in the service dept did a great job. Ben Johnson in finance always takes good care of me when im there. While i was waiting Ben Johnson stoppe Joey in the service dept did a great job. Ben Johnson in finance always takes good care of me when im there. While i was waiting Ben Johnson stopped by to talk for a few min. That was very nice of him. More

Grimy hand stains I’m pretty upset about the worsening stains inside my driver’s door frame where y’all put the reminder sticker in the window. There were light fingerp I’m pretty upset about the worsening stains inside my driver’s door frame where y’all put the reminder sticker in the window. There were light fingerprints left behind after my oil change last month. But after I left Weds morning, there were darker finger print stains & a very noticeable dark/black spot. It’s light to medium gray material making the stains increasingly noticeable at eye level and I have no idea how to clean that. Could whoever puts on the window stickers possibly make sure their hands are clean first? I hope to get a quick response from this. I’m not happy. Aside from nasty handprints, the service is outstanding and I would still recommend it. More

Joe Simmons - Nissan Rogue SL 2017 I was looking online for a Nissan Rogue and chance upon Jackie Cooper. It was white and had 11k miles on it and it was a 2017 SL version. Most importa I was looking online for a Nissan Rogue and chance upon Jackie Cooper. It was white and had 11k miles on it and it was a 2017 SL version. Most importantly it was certified. It was for a reasonable price too! I put my information down and had an employee called me and patch me through to Joe Simmons. We spoke briefly and I could tell in my heart he was the one for me. I meant it as in the sales man for me :) Sounds cheesy but it is true. I had seen a previous sales man who was always on his phone and definitely unprepared. Does not seem interested in assisting and got me very frustrated. I had to be picky with what I want as it is my first car purchase and I'm clueless about cars and the process to get one. I did not have my family with me physically to help me through this process. So I had to rely on my sales man alot. That was when I found Joe. He was definitely like a parent figure to me. He was honest and went above and beyond and even offered to do more for me by bringing things to my attention and informing me of every step that I need to take. I have talk to friends who use to sell cars and said this man is unlike any other that they worked with. He is way too honest! For ex: He kindly offered to take the video for me in full detail and even checked under the car for rust as it came from Florida originally. He zoomed in on the minor scuffed that the car had and provided some options on how we can discuss about the price. Joe is teaching me to notice details like this. I have learnt so much from him. When me and my husband got there he was very welcoming and was ready to answer every question I had. I work for a legal research team so I ask questions all the time and am unafraid to do so. My husband gets embarrassed when I get that way but I need my questions answered. Joe just answered all and even answered questions I never even thought off. He was definitely knowledgeable as the car had a lot of tech in it. I was just mind blown by his dedication to us and wanting us to realize we can always come to him. He even contacts me after hours to see if I have any questions and I have to force him to relax and spend time with his family! The sweetest thing he did was he left us snacks and drinks in the car for the ride home. And he said I care about you two alot and I hope you enjoy this car as much as I have enjoyed your company. Take care and please come visit me. :') To anyone who has any doubts about their sales man and are looking for Nissan's, please go and see Joe Simmons. He is truly God sent and is the best person for you. I absolutely love him and would recommend him and Jackie cooper a million percent!! Shana More

very good experience responsive; courteous; informative; efficient; worked with us in avoiding much higher cost for a new part by installing a remanufactured part; all se responsive; courteous; informative; efficient; worked with us in avoiding much higher cost for a new part by installing a remanufactured part; all services done and/or needed explained More

Great service after the Sale Every member of the service team I’ve encountered in attention and willing to accommodate schedules. They even offer Lyft services to and from the dea Every member of the service team I’ve encountered in attention and willing to accommodate schedules. They even offer Lyft services to and from the dealership when a loaner car is not available. I’ve purchased many cars from Jackie Cooper auto group and have always experienced exceptional services because they have high standards for their employees and it shines through. More

Wonderful Customer Service Liz Paz was our salesperson. I started looking online and she responded immediately and advised me of the vehicles they had that I was searching for. Liz Paz was our salesperson. I started looking online and she responded immediately and advised me of the vehicles they had that I was searching for. There was one in particular and she made a video for me of the inside and outside of the vehicle describing all of the features. She was AMAZING!!! The finance person we dealt with was Ben and he was fantastic. He meet all of our needs as far as the financial part. We will definitely recommend Jackie Cooper Nissan to friends and family! More

Service excellence Always wonderful service at Jackie Cooper Nissan! Jared was informative, honest and extremely courteous. Sure hope I always want to buy a Nissan so I Always wonderful service at Jackie Cooper Nissan! Jared was informative, honest and extremely courteous. Sure hope I always want to buy a Nissan so I can continue using the service department there! More

Scheduled oil change 24 point inspection. It was extremely easy and convenient to schedule my periodic oil change and point inspection. Jared (service tech/service manager) was very profession It was extremely easy and convenient to schedule my periodic oil change and point inspection. Jared (service tech/service manager) was very professional, polite and knowledgeable on all aspects of my service needs. He texted me in a timely manner on the progress of my service and maintenance needs. Service was completed ahead of schedule, great job all the way around. More