Jackie Cooper Nissan

This is the way to buy a car I was interested in trading my car for a 2020 Nissan Maxima Platinum and a Jeep Cherokee. I had been shopping around and at first Jackie Cooper said I was interested in trading my car for a 2020 Nissan Maxima Platinum and a Jeep Cherokee. I had been shopping around and at first Jackie Cooper said no, the numbers didn't work out. Understandable, that happens. I was looking around at other dealerships and they tried again. This time we were much closer, and we were able to meet halfway. The best part is that they honored their verbal agreements, which can't be said about Route 66 Nissan. They also made it fast and efficient, especially since I had test-driven the car before and they had most of the paperwork ready to go. There is a reason they have a better reputation than other Nissan dealers in town. More

Great Cars, Great Sales Experience, Great Service Have owned many Nissans, and just purchased another from Jackie Cooper Nissan. The people at Jackie Cooper have proved to be as dependable and trustwo Have owned many Nissans, and just purchased another from Jackie Cooper Nissan. The people at Jackie Cooper have proved to be as dependable and trustworthy as the vehicles themselves. I have never had a reason to go anywhere else for personal or business cars or trucks. Whether Sales or Service, they have always been reasonable & fair. Will return again soon. More

Knowledgable and accomodating This my 3rd Jackie Cooper Nissan purchase beginning in 2009 and I have always been very satisfied with the professiona and friendlyl sales and finance This my 3rd Jackie Cooper Nissan purchase beginning in 2009 and I have always been very satisfied with the professiona and friendlyl sales and finance group. More

Good not great I tried to use the chat/text function to schedule an appointment. I received a text stating someone would contact me to schedule the appointment. No I tried to use the chat/text function to schedule an appointment. I received a text stating someone would contact me to schedule the appointment. No one contacted me so I just went to the dealership and they got me right in. Slight misquote on the time for an alignment and oil change and I had to reach out to find out why....would have been nice for the consultant to be proactive in that situation but not a huge deal. More

Dave Fields and Heath..,,,UH....MAZ....ING!! I couldn’t be more pleased with how these guys helped and how hard they worked to get me a different car with a lower payment!! And the allowance for I couldn’t be more pleased with how these guys helped and how hard they worked to get me a different car with a lower payment!! And the allowance for my trade-in was much more than I was expecting. This was the second time I’ve purchased from Jackie Cooper and both experiences have been top notch’n More

Great People Jackie Cooper Nissan is an awesome place across the board. Their service department bends over backward to help you. The biggest thing is you can tr Jackie Cooper Nissan is an awesome place across the board. Their service department bends over backward to help you. The biggest thing is you can trust them. They are not about trying to find things wrong with your car when you bring it in for an oil change. Sure, they check things for you but they don't come up with a laundry list of things that need to be done when you bring it in for something. This is a quality outfit! More

Great and Speedy and Knowledgeable The advisor was knowledgeable and informed me of any problems that have or may happen in the future maintenance. Very friendly and the service was gre The advisor was knowledgeable and informed me of any problems that have or may happen in the future maintenance. Very friendly and the service was great. More

Car maintenance Difficulty in the beginning getting my car looked at. I was frustrated, but the service manager Cas made things right. He's going to deliver me a c Difficulty in the beginning getting my car looked at. I was frustrated, but the service manager Cas made things right. He's going to deliver me a car on Jan 6th and make sure my car is repaired correctly. I believe he is a man of his word. More

Took longer than expected We brought car in for checkup of heated driver seat problem. Plus it was due for oil change. When I brought it in the service tech assistant seemed t We brought car in for checkup of heated driver seat problem. Plus it was due for oil change. When I brought it in the service tech assistant seemed to think it was only in for oil change though my wife had made the appointment for the seat problem. Tech didn’t think they would be able for to check for that problem on the 23rd and would need to bring it back another time and could only do oil change/tire rotation. Was told they would try and look at it. Appointment was to take 60-75 minutes. At the 75 minute make I asked how much longer it would be and was told twenty minutes and that they were looking at seat problem. Another hour later I asked again and they were wrapping it up but could not fix seat at this time and would need to come back. Service manager was apologetic that appointment took long. I understand it’s hard to predict repair time. However seat repair was what the appointment was made for and I had an email that indicated as such as well as the oil change. More clear communication regarding repair times would help. Thankful Manager offered me a free loaner car next time I come in to fix the seat heater which requires a disassemble of drivers seat to do so. More

Perfect, as always Jackie Cooper Nissan service department is the best service department I have ever used. Service was done quickly and completely. The car came back cl Jackie Cooper Nissan service department is the best service department I have ever used. Service was done quickly and completely. The car came back clean and nice. I highly recommend Jackie Cooper Nissan service department. More