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Jackie Cooper Nissan

Tulsa, OK

4.8
3,177 Reviews
When you choose to bring your automotive business to us here at Jackie Cooper Nissan, you're making a choice that'll reward you for years to come. We take pride in building long-lasting relationships, as we firmly believe customer service is just as important as the cars we sell. Sure, the selection of Nissan models we have in stock is second to none, but what keeps our guests coming back again and again is the way they're treated when speaking with our team. Pay us a visit and experience the excellence for yourself!
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9898 S Memorial Dr

Tulsa, OK

74133

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Showing 3,177 reviews

January 27, 2020

Service was subpar!! I have a warranty covered issue, couldn't order part that day because "system" was down. Indicated they would be in contact with me the following day More

by CHRISTI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of those listed
Jan 28, 2020 -

Jackie Cooper Nissan responded

Christi, we apologize for any inconvenience we may of cause you. Our customer’s satisfaction is our number one priority. We are currently investigating your claims but we would need more information. Please contact our General Manager, Kip Karn at 918-392-9807 at your earliest convenience to discuss this matter further. Thank you for your patience and we hope to hear from you soon.

January 27, 2020

If It Weren't For Charlie We are enjoying our new to us 2017 Nissan Murano Platinum Midnight Edition and had a very pleasant experience with Charlie Rosenthal. Had it not been More

by smokefan1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Rosenthal
Feb 04, 2020 -

Jackie Cooper Nissan responded

Congratulations on your new 2017 Nissan Murano! Charlie is definitely icing on the cake. He's an excellent team member and we are lucky to have him. Thank you for your recommendation and for choosing Jackie Cooper Nissan. - Chris Martinez, Director of Sales

January 27, 2020

Standard Service / Recall This was not an overall bad experience. I did feel like the service provided took a little long. I am also disappointed that there are no loaners avai More

by STEBIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton Bedingfield
Jan 31, 2020 -

Jackie Cooper Nissan responded

Stebio, We apologize for any inconvenience we may of caused you. Our customer’s satisfaction is our number one priority. Please contact John Sommers at (918) 688-7914 orjsommers@jcitulsa.com at your earliest convenience to discuss this matter further. Thank you for your patience and we hope to hear from you soon. Thank you, Chris J. Martinez

January 26, 2020

lease expiration I love working with Jordan.... he has provided excellent guidance... this is my third lease with Jordan at Jackie Cooper. I always purchase the maint More

by BPMATRIX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Pochocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Inman, MJ Amini
Jan 27, 2020 -

Jackie Cooper Nissan responded

Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Until then congratulations on the new car and safe travels friend. - Chris Martinez, Director of Sales

January 26, 2020

Second purchase in years. Found the vehicle we wanted very professional! Would definitely recommend to others! Well worth the time and effort you put into it. More

by ATLASB04
Recommend Dealer
Yes
Employees Worked With
Kelly Wood, MJ Amini
Jan 27, 2020 -

Jackie Cooper Nissan responded

Thank you so much for taking the time out to give us some feedback and a five star rating. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Congratulations on your new car. They are an excellent vehicle, so I know you will love it. I'm glad we were able to assist you in this car buying experience and it was enjoyable to you. Thank you for choosing Jackie Cooper Nissan. - Chris Martinez, Director of Sales

January 26, 2020

3rd Purchase with Jackie Cooper We knew when we were looking to replace our vehicle we would be going to Jackie Cooper! We have always been taken great care of and felt our business More

by c.harkness03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Amini, Matt Danzi
Jan 27, 2020 -

Jackie Cooper Nissan responded

We are so pleased that you had such a wonderful experience at Jackie Cooper Nissan. Matt and MJ truly care about their customers. We appreciate your business and taking the time to share your feedback. Enjoy your new Rogue!! - Chris Martinez, Director of Sales

January 25, 2020

Me and my wife had a wonderful experience buying our new Titan and highly recommend Jackie Copper Nissan. Great bunch of people. Outstanding service from the moment we walked in. More

by MIKEY3T
Recommend Dealer
Yes
Employees Worked With
MJ Amini, Michael S Lusnak
Jan 27, 2020 -

Jackie Cooper Nissan responded

Congratulations on your new Titan! On behalf of Michael and the rest of the team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Jackie Cooper Nissan! - Chris Martinez, Director of Sales

January 25, 2020

James Feary is super. He worked with us on intermittent key problem where car would not start. After two trips to dealer maintenance, I think we are good. More

by steter
Recommend Dealer
Yes
Employees Worked With
James Feary
Jan 27, 2020 -

Jackie Cooper Nissan responded

Glad to hear that you are enjoyed our services at Jackie Cooper Nissan! It is our pleasure to be able to help you with all of your car needs, and thank you for choosing Jackie Cooper. - Chris Martinez, Director of Sales

January 25, 2020

the 2 hour oil change It took 3 hours to get the oil changed in my Murano. That was 2 hours too long. Service manager had no explanation for the marathon oil change. I am More

by DUNN74037
Recommend Dealer
No
Employees Worked With
none of the above
Jan 29, 2020 -

Jackie Cooper Nissan responded

We apologize for any inconvenience we may of cause you – 3 hours is not acceptable to us either. Our customer’s satisfaction is our number one priority. Please contact John Sommers at (918) 688-7914 or jsommers@jcitulsa.com at your earliest convenience to discuss this matter further. Thank you for your patience and we hope to hear from you soon.

January 25, 2020

Great! Joey was very helpful and orofessional. He was on time, return my phone call when I have a question and had a positive attitude. I’ve been happy with my niece on right now and will return each time. More

by LISABIFF
Recommend Dealer
Yes
Employees Worked With
Jordan Pochocki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Jackie Cooper Nissan responded

Lisa, thank you for the great review. We appreciate your support and five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Please come visit us again, for all of your car needs, whether is be service or sales. - Chris Martinez, Director of Sales

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