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Jackie Cooper Imports - Service Center

Tulsa, OK

4.6
450 Reviews
Call Service Center (918) 615-2185

450 Reviews of Jackie Cooper Imports - Service Center

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November 29, 2022

Lana is a very efficient service representative. Great communicator and gets the job done. So nice👍 More

by LAPRITCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi LAPRITCHARD, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 29, 2022

They are diligent and professional, and always say to take care of the customer and their vehicle More

by dan@holemanmediation.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Jackie Cooper Imports responded

Hi Dan, Thank you for your 5-star review. We are delighted to hear our team was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

Anytime we go into the dealership we are always treated so well. Everyone is very accommodating and kind. Service is impeccable. More

by KORTNEI.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Vann
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi KORTNEI.COX, We appreicate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

Great people, excellent facility and they really treat you right! Expensive though, so have your wallet ready... More

by MIKE4SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi MIKE4SANCHEZ, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

They treated me and my with great respect. They made us feel like we was at home. I have Gle 450 first mercedes own. I will never go into another vehicle. I am sold. More

by MATTIE-TLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Griffith, Josiah Vann
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi MATTIE-TLL, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

Gave me very poor service and very little help would not recommend been a customer over years More

by malik.mohammed96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Malik, we are sorry to see your rating of our dealership group. We'd love to learn more as we don't see where you have done business with us over the years. While we love seeing 5 stars for our sales associate Mushtaq Ahmend, we'd love to hear more about the 'poor service' you mention. I encourage you to reach out to our Service Manager, Denny Martin at 918-249-9393. Thank you!

November 28, 2022

Service department personnel are friendly and helpful. All questions answered. Loaner car ready to go on arrival. More

by CFOXGLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi CFOXGLANDER, We appreciate you taking the time to write to us. We are glad to hear our service team was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

Excellent service, cliff helped me get my car back within two days, which was great because it was right in the middle of Thanksgiving. More

by Plopez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi Plopez03, Thank you for our 5-star review. We are glad to hear our team was excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

Sarah was just great, she responded to my text and gave me a 30,000 mile check up exactly when I wanted it. She had a loaner available when I checked in. More

by Toyota Camry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Keeton
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi Toyota Camry, Thank you for your 5-star review. We are delighted to hear Sarah was excellent during your experience. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales

November 28, 2022

The Jackie Cooper service department has always been a great experience and the staff is lovely. More

by austinraines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie in service!
Report | Print
Nov 29, 2022 -

Jackie Cooper Imports responded

Hi austinraines, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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