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Jackie Cooper Imports - Service Center

Tulsa, OK

4.6
450 Reviews

450 Reviews of Jackie Cooper Imports - Service Center

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April 03, 2018

5 Star Service at Jackie Coooper Jackie Cooper provides the best and easiest customer service ever! They are dependable, friendly and fast. They always go the extra mile to please th More

by DHA4141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that John always provides you with great service. Thank you for the feedback. Mark Lorentz, Service Director, 918-249-9494 mlorentz@jcitulsa.com

April 03, 2018

Lee's 2013 Cayenne Service 3/30/18 Sarah Keenan and team found time to work me in without a scheduled appointment. I traveled to Tulsa on business, and had a tight timeline. Sarah was a More

by TURBOCAR0420
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Keeton
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Sarah, Cliff and Nizar provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 02, 2018

Smooth maintenance visit. I like using the Tulsa dealership because I can take a loaner and go do fun things while my car is in maintenance. The people are great to check in w More

by sonyahall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that John provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

Apr 06, 2018 -

Jackie Cooper Imports responded

Sonya, we are happy to hear that John continues to provide you with such excellent service! We look forward to seeing you again! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 01, 2018

Oil change Great service, friendly people. I would go there again. Definitely I will buy another car from them and I will use the services all the time More

by hassan8599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Keeton
Apr 07, 2018 -

Jackie Cooper Imports responded

Thank you for the feedback. We are happy to hear that Sarah always provided you with great service. We look forward to seeing you again! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

March 31, 2018

Maserati service 3-30-18 Nizar & Jonathan are great and always take care of me. Extremely disappointed though that I just leased my Maserati in January 2018 and will now h More

by MT3INS
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Walter
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that Jonathan and Nizar provided you with excellent service. And we are sorry that we will no longer be a service center for Maserati. We will do whatever we can to take care of you. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

March 31, 2018

Excellent customer service My tire picked up a large piece of metal that ruined my tire, there was not a tire in stock so therefore they gave me a loner car during the wait time More

by TYTYME01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Goss
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Brian and the service staff provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

March 31, 2018

Great customer service I love that they set up an appointment and get you taken care of and call/text to follow-up if they need another day to service your vehicle. Thank go More

by ERigdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 07, 2018 -

Jackie Cooper Imports responded

Thank you for the review. We are happy to hear that John provides you with excellent service. Mark Lorentz, Service Director, 918-249-9494 mlorentz@jcitulsa.com

March 30, 2018

Excellent Service From the time we made the appointment until we picked up the car they kept me informed about the process and what needed to be done to put my automobi More

by maryb4114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 07, 2018 -

Jackie Cooper Imports responded

Mary, thank you for the feedback. We are happy to hear that John provided you with excellent service. Mark Lorentz, Service Director, 918-249-9494 mlorentz@jcitulsa.com

March 30, 2018

Excellent customer service! The customer service is excellent. I’ve been a customer for years & usually deal with John, who is always friendly & very efficient. I certainly would More

by rondamatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 07, 2018 -

Jackie Cooper Imports responded

I am are happy to hear that we were able to meet your expectations and that John always provides you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

March 30, 2018

Scheduled maintenance Cliff met me as I pulled in. He explained what maintenance was required and in particular the importance of the valve clearance check. Then arranged a More

by dangerberjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff, JP & Steve.
Apr 07, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Cliff, JP and Steve provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9393, mlorentz@jcitulsa.com

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