Jackie Cooper Imports - Service Center

Great service , personable, re assuring, best price for the work. We will continue to be a loyal Mercedes customer as long as it is fair and reasonable t service , personable, re assuring, best price for the work. We will continue to be a loyal Mercedes customer as long as it is fair and reasonable to do so. More

Excellent Jackie Cooper has always serviced our cars. Excellent customer service, especially Michael President! He helped us with an issue in a prompt and court Jackie Cooper has always serviced our cars. Excellent customer service, especially Michael President! He helped us with an issue in a prompt and courteous manner. He’s a class act! More

Outstanding Courteous staff responsive to our needs. Connie thourougly reviewed our needed service to the vehicle, answered our questions and made suggestions as Courteous staff responsive to our needs. Connie thourougly reviewed our needed service to the vehicle, answered our questions and made suggestions as to possible service situations. thank you! More

Car service I just do not agree to the price they set for service of these cars . The dealership need to provide the correct price before the service starts . And I just do not agree to the price they set for service of these cars . The dealership need to provide the correct price before the service starts . And specially when the coustomer asks. More

Knowledgeable and caring service reps Staff is great & seems to care. Hospitable environment if need to wait on your vehicle. I do question integrity of Infinity with known design flaws Staff is great & seems to care. Hospitable environment if need to wait on your vehicle. I do question integrity of Infinity with known design flaws of QX vehicles, but dealership & service department are great. More

Care for the owner and car The service rep and the members of his staff are able to make things happen as needed. Thank you for a great experience and service. The service rep and the members of his staff are able to make things happen as needed. Thank you for a great experience and service. More

Treated like treasured family! Love the beautiful new building, but the excellent employees are what really make it shine! From the moment I arrived, I was treated like your most i Love the beautiful new building, but the excellent employees are what really make it shine! From the moment I arrived, I was treated like your most important customer. I took a cold drink out of the refrigerator, settled into the plush leather chair and, almost immediately, my car was ready. The employee I dealt with checked with me to make sure I was comfortable and let me know the moment my car was ready. My car was freshly washed, spotlessly clean, and correctly serviced. Bravo!! More

Fantastic! Micheal was VERY helpful and informative!! My service advisor Micheal was very helpful and informative! I highly recommendd him and can't say enough good things about him..his knowledge...and My service advisor Micheal was very helpful and informative! I highly recommendd him and can't say enough good things about him..his knowledge...and his help. I decided to stay and wait on the work and the waiting area is great at Jackie Cooper. Its comfortable and I had room to do some work on my laptop and even plug in my charger...which I neede to do. The coffee was great too! All in all...Jackie Cooper continues to be my choice for my vehicle purchases. They also helped me buy my wife's Mercedes after the lease ran out. My wife loved the car and she didn't want to give it up so we bought it and Doug Tamras with Cooper made it all very easy. More

Consistent, continued excellence Of all dealerships I’ve ever dealt with, the Jackie Cooper service department and customer service is far and above the best treatment i ever receive Of all dealerships I’ve ever dealt with, the Jackie Cooper service department and customer service is far and above the best treatment i ever receive anywhere. The work is very high quality. The service is always reasonably priced. And the customer service experience is second to none. I’ve always been a Maserati guy, but with the partnership ending, i will be sticking with Jackie Cooper even over Maserati. Keep up the great work and great culture of excellence. More

Excellent service I always have the most wonderful service and customer service at Jackie Cooper!! I had an issue overnight and my car was towed there, and hey had me t I always have the most wonderful service and customer service at Jackie Cooper!! I had an issue overnight and my car was towed there, and hey had me taken care of by the end of the next day! All of the service advisers, ESPECIALLY Lyndsay, were incredibly nice, knowledgeable, helpful and extremely efficient! You have a customer for life, and I always leave feeling very well taken care of! More