Jackie Cooper Imports - Service Center

Fast, professional service. Without an appt, I arrived at 10:30 and left with my car at 11:10, after a fifteen thousand mile service, tire rotation and car wash! Wow, it also inc Without an appt, I arrived at 10:30 and left with my car at 11:10, after a fifteen thousand mile service, tire rotation and car wash! Wow, it also included a through explanation of the service and findings! Great management and attention to detail! More

A week of xxxx So my car broke down. Had it towed into dealer for repair. Find out te he battery is not an infiniti original battery, the towing company lost my keys So my car broke down. Had it towed into dealer for repair. Find out te he battery is not an infiniti original battery, the towing company lost my keys, dealing with infiniti customer care was not to pleasant. However Jackie Cooper was the best to work with. Frank was very informative about what was going on with my car repair wise and Cass even spoke to me about what we had to work around. More

First class Superior Service! Very attentive very informativ First class state-of-the-art facility with great customer service to match. Terry Fry and all the service providers very attentive and courteous and h First class state-of-the-art facility with great customer service to match. Terry Fry and all the service providers very attentive and courteous and helpful More

Service Best service anywhere in Oklahoma . John Taylor is wonderful and always does what he says . All services centers need to run like this one. Top not Best service anywhere in Oklahoma . John Taylor is wonderful and always does what he says . All services centers need to run like this one. Top notch! More

Jackie Cooper service dept is top notch! They not only address the reason you’ve brought in your vehicle, they provided an estimate of cost beforehand and after servicing outlined upcoming i They not only address the reason you’ve brought in your vehicle, they provided an estimate of cost beforehand and after servicing outlined upcoming issues to address and ranked in order of priority! More

Oil change/maintenance Frank is always kind, courteous! He makes a point to go above and beyond. Explains inspection report in detail. I will continue to use Jackie coo Frank is always kind, courteous! He makes a point to go above and beyond. Explains inspection report in detail. I will continue to use Jackie cooper for service with employees like frank! More

Amazing and personable I love my Infiniti and the service I receive when I go to the dealer. I also appreciate how quickly I am taken care of as time is important. I love my Infiniti and the service I receive when I go to the dealer. I also appreciate how quickly I am taken care of as time is important. More

Truly exceptional Always friendly and professional. Keeps me updated on my Service. Shuttle is really helpful and the drivers are always friendly. Would recommend Ja Always friendly and professional. Keeps me updated on my Service. Shuttle is really helpful and the drivers are always friendly. Would recommend Jackie Cooper to my friends and family. More

Excellent and timeline service I had to take my car in for an issue with the tire. It was unexpected, and I had not made an appointment before-hand. I arrived after a brief phone I had to take my car in for an issue with the tire. It was unexpected, and I had not made an appointment before-hand. I arrived after a brief phone call, and they took my car, gave me an identical loaner and my car was ready for pickup in 2 days. Excellent service, follow-through and accommodation. More

not good service. won't work with warranty company Jackie Cooper service employee, Mike Kayser, would not work with my warranty company even though they have used this warranty company for at least 5 y Jackie Cooper service employee, Mike Kayser, would not work with my warranty company even though they have used this warranty company for at least 5 years for my car repairs. Never a problem until this time. The issue dealt with Mike Kayser wanting to put new parts on my car when my warranty company wanted a repair. The thing is, the Jackie Cooper work order showed both ways as being a possibility but he refused to go the route of repairing. Mike Kayser even kept calling my job and interrupting my work about it, insisting that I call my warranty company to force them to accept replacing the part. This was totally unprofessional. I emailed Jackie Cooper office with a complaint and never even got a response, much less an apology. BTW, I found a dealership here in Muskogee that was happy to do what my warranty company wanted. Later, I emailed Jackie cooper to get copies of all my repair orders....again not even an acknowledgment of the email. Both times, I used the website link to send my emails. More