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Jackie Cooper Imports - Service Center

Tulsa, OK

4.6
450 Reviews

450 Reviews of Jackie Cooper Imports - Service Center

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December 05, 2022

Connie Harrill did a great job, as usual She is always friendly, courteous, and knowledgeable More

by BODYBYBRENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Harrill
Dec 06, 2022 -

Jackie Cooper Imports responded

Hi BODYBYBRENTON, Thank you for your 5-star review. We are glad to hear Connie was excellent during your visit. Thank you for choosing Jackie Cooper Imports for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

I have owned 5 different Mercedes vehicles since 1990 and this is the best service dept of any of the dealership I have use. My advisor, John, has always been helpful, keeps me updated on the progress of re More

by BETTINAOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, my service advisor
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi BETTINAOK, Thank you for your 5-star review. We are delighted to hear John was excellent during your visit. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

Very professional and attentive. They are trustworthy, and provide excellent customer service and timely repairs. I’m highly satisfied with the staff and the standards of service. More

by n_arenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi n_arenas, Thank you for your 5-star review. We are glad to hear our team was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

I appreciate the loaner car when mines in the shop. Staff is always kind. That’s it More

by shanscott128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of those departments.
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi shanscott128, Thank you for taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

I have used Jacqui Cooper for several years and Cliff has always done an outstanding and very efficient job he’s always busy but he’s always polite and always has a smile on his face he definitely needs a ra More

by sheilajoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff in Porsche Service
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi sheilajoski, We appreicate your 5-star review. We are delighted to hear Cliff made your experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

Dec 05, 2022 -

sheilajoski responded

No problem!

December 04, 2022

Cliff Jones in the Service Center is as good as it gets for a contact to help us with anything we need re: servicing our car. More

by glenoak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Jones
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi glenoak1, We appreicate you taking the time to write to us. We are glad to hear Cliff made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 03, 2022

Provided a good loaner vehicle while my car was being repaired. My car is riding much smoother. Excellent customer service team More

by darlenelhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi darlenelhughes, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 03, 2022

The service thatJohn providerd was outstanding John provided services for both my carss. Eaxh service was outstanding More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrid Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Griffith
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi OPTOUT, We appreciate your 5-star review. We are delighted to hear John was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 03, 2022

Very courteous and helpful service personnel. One morning my car wouldn’t start. The service advisor promptly sent a technician to my house. He found the battery was low and he attached a booster More

by BLJANSSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rine
Dec 05, 2022 -

Jackie Cooper Imports responded

Hi BLJANSSEN, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 02, 2022

Excellent service-excellent personnel clean and appealing facility-customer service is top priority for dealership. More

by LWADDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff jones
Dec 02, 2022 -

Jackie Cooper Imports responded

Hi LWADDELL, We appreciate your 5-star review. We are delighted to hear our team was excellent during your experience. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

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