450 Reviews of Jackie Cooper Imports - Service Center
Service Very professional, had my car ready and the service was performed in the appropriate timeframe. Connie was a pleasure to work with, she kept me inform Very professional, had my car ready and the service was performed in the appropriate timeframe. Connie was a pleasure to work with, she kept me informed of all the work done to the car along the way. More
Jackie Cooper recommendation Easy drop off and pickup, loaner always available, great work, knowledgeable staff. Best service department I’ve ever dealt with. I recommend them ver Easy drop off and pickup, loaner always available, great work, knowledgeable staff. Best service department I’ve ever dealt with. I recommend them very highly. More
A Service Polite, professional, timely. Use of a loan car was greatly appreciated. The dealership is very clean and presents the image of quality associated wit Polite, professional, timely. Use of a loan car was greatly appreciated. The dealership is very clean and presents the image of quality associated with Mercedes. Service advisor Michael President was very personable and proficient. More
Good cars great service I have had several Mercedes over the years and I’ve had them all serviced at Jackie Cooper. I have been extremely happy with the service as well as t I have had several Mercedes over the years and I’ve had them all serviced at Jackie Cooper. I have been extremely happy with the service as well as the service writers. I recently had My 2012 C300 serviced and Brian Freeman was my service writer and I’ve got a tell you he did a fantastic job above and beyond what was required. He’s a great asset to the Jackie Cooper company. More
Service B My experience with Jackie Cooper Imports is always great! The people are friendly I love Stan Luis he was a great help for sales person warm knowledge My experience with Jackie Cooper Imports is always great! The people are friendly I love Stan Luis he was a great help for sales person warm knowledgeable. Chuck Griffith is fantastic! Mike Kaiser does a good job with his area. These guys are the reasons why I keep buying Mercedes. More
Great annual service I needed annual service, airbag replacement and repair of retractable roof. All done well. Bonus of vehicle pickup, loaner, washed vehicle. Many Thank I needed annual service, airbag replacement and repair of retractable roof. All done well. Bonus of vehicle pickup, loaner, washed vehicle. Many Thanks to Connie and Paulie!! More
Extremely nice The experience received was exceptional I couldn't have asked for anything any better than what I was shown how the process was going on 4 find the ne The experience received was exceptional I couldn't have asked for anything any better than what I was shown how the process was going on 4 find the new vehicle. Everyone was very courteous very helpful. I was asked if I ever need anything please don't hesitate to call and it will be taken care of. I couldn't have asked for better experience. Thank you very much More
Good Service , I get a good attitude and good skill for repairing my car. And they provide me another time car to use. Thanks a lot , I get a good attitude and good skill for repairing my car. And they provide me another time car to use. Thanks a lot More
Service The service is impeccable. Regular updates and very helpful staff. I've only had one dealership service experience that was better. However, wait tim The service is impeccable. Regular updates and very helpful staff. I've only had one dealership service experience that was better. However, wait time to get into service was a bit lengthy 4 days without a loaner, 5 days if I wanted a loaner vehicle. Also prices for non-oem parts (eg tires) is not particularly competitive. More
Service costs!! Feel like a rip off for cost of service. $290 for oil change, and for a few more service items done for the 20k service-a whopping $790!! That’s abs Feel like a rip off for cost of service. $290 for oil change, and for a few more service items done for the 20k service-a whopping $790!! That’s absolutely ridiculous! So I call another company that does service work on Porsches, and they quote me $390 for the 20k service! Guess what I’m telling all my friends that need service for their Porsche! More