Jackie Cooper Imports - Service Center

Always professional Always feel very well taken care of and I'm never left in there dark about what's going on. It's nice that staff are very attentive. Highly recommend Always feel very well taken care of and I'm never left in there dark about what's going on. It's nice that staff are very attentive. Highly recommend this place. More

They know what they are doing & very friendly! They have fixed the problem every time & told us about recalls this time that we did not know about. they take time to listen or just talk for a bit. They have fixed the problem every time & told us about recalls this time that we did not know about. they take time to listen or just talk for a bit. More

Routine maintenance & new battery Mike was prompt & courteous as always & offered a courtesy car when we realized my battery needed to be replaced. He made time for my service on the s Mike was prompt & courteous as always & offered a courtesy car when we realized my battery needed to be replaced. He made time for my service on the same day I called, which was helpful. More

Transfer case Sarah did a thorough working with my warranty adjuster to resolve transfer case diagnosis. Also recommended and had the interim service work provided. Sarah did a thorough working with my warranty adjuster to resolve transfer case diagnosis. Also recommended and had the interim service work provided. additional bonus was being provided with a Macan loaner during service. More

Check engine light came on My ml320 2002 Mercedes Benz was not running right chk engine light on. Connie had cancellation so she got me in and provided me with a loaner. They My ml320 2002 Mercedes Benz was not running right chk engine light on. Connie had cancellation so she got me in and provided me with a loaner. They changed spark plugs and oil. Running great again! More

Exceeded expectations in every way Michael President was my service advisor. The scheduling was efficient, the drop off and loaner vehicle process was a breeze, I arrived right at closi Michael President was my service advisor. The scheduling was efficient, the drop off and loaner vehicle process was a breeze, I arrived right at closing time to pick up my vehicle and Michael stayed with complete patience to complete the vehicle transfer and review next ae vice requirements with me. More

Polite service department We have always had excellent service when having our vehicles serviced at Jackie Cooper service department the staff is always helpful and the servic We have always had excellent service when having our vehicles serviced at Jackie Cooper service department the staff is always helpful and the service rep always keeps us informed about the status of our vehicles throughout the entire process and these are the reasons why we will continue to have our vehicles serviced at Jackie Cooper More

Ultimate Five Star Service I have found that the key to a pleasant automobile experience is hinged on the service department. I’m an expert in this because I have been doing thi I have found that the key to a pleasant automobile experience is hinged on the service department. I’m an expert in this because I have been doing this for 72 years. My service manager, John Taylor always listens to me and handles my issues and always goes the extra mile. He always treats me with respect and kindness. That’s why I drive to Tulsa from Arkansas. Jim Alexander More

Annual Service Keep up the good work! I like the service lobby. I have known Mike Keyser for quite sometime. He is very good and gives lot of attention to details. Keep up the good work! I like the service lobby. I have known Mike Keyser for quite sometime. He is very good and gives lot of attention to details. This was my first time experience with Connie. She is pretty good too. More

New tire I noticed that on Thursday I had a screw in my tire. I called Sarah brought in my car and it was ready to go by Monday @5pm. I noticed that on Thursday I had a screw in my tire. I called Sarah brought in my car and it was ready to go by Monday @5pm. More