452 Reviews of Jackie Cooper Imports - Service Center
Sarah had everything ready when I brought my Macan in to have the oil changed. A loaner car was ready to go all I had to do is sign the loaner paperwork. Took about 10 minutes have the oil changed. A loaner car was ready to go all I had to do is sign the loaner paperwork. Took about 10 minutes More
Came in for the A1 service for my vehicle and Frank was able to get me in & out within 1hr while I waited. Made sure you things went smoothly. able to get me in & out within 1hr while I waited. Made sure you things went smoothly. More
Excellent customer service. Enjoyed the 2019 loaner car! Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously! Got a message about my tire pressure on my way back home. Not sure why the tire pressure was off after maintenance, but your service department responded right away with input & a call back. Thank you! More
Great friendly service. Cliff always makes sure all my questions are answered and helps with making sure i have a rental so I’m not without a car during service! questions are answered and helps with making sure i have a rental so I’m not without a car during service! More
They always do a great job. Wait was a little long-2 hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before th hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before they got to it ! More
Only MB service in town. Service B - expensive. Employees - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. More
I greatly appreciate the customer service that I’ve received on my recent service visit, every single person, including the GM, attended to my needs and concerns. received on my recent service visit, every single person, including the GM, attended to my needs and concerns. More
Great service and personnel. Speedy and efficient. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. More
My experience with the Mercedes sales and service department has been exceptional each time. I love my GLC 300 and have never had an issue. department has been exceptional each time. I love my GLC 300 and have never had an issue. More