Jackie Cooper Imports - Service Center

Excellent customer service. Enjoyed the 2019 loaner car! Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously! Got a message about my tire pressure on my way back home. Not sure why the tire pressure was off after maintenance, but your service department responded right away with input & a call back. Thank you! More

Great friendly service. Cliff always makes sure all my questions are answered and helps with making sure i have a rental so I’m not without a car during service! questions are answered and helps with making sure i have a rental so I’m not without a car during service! More

They always do a great job. Wait was a little long-2 hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before th hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before they got to it ! More

Only MB service in town. Service B - expensive. Employees - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed. More

I have been coming to Jackie Cooper Tulsa for service on my ML350 for over five years and have always received excellent results. Thank you my ML350 for over five years and have always received excellent results. Thank you More

I greatly appreciate the customer service that I’ve received on my recent service visit, every single person, including the GM, attended to my needs and concerns. received on my recent service visit, every single person, including the GM, attended to my needs and concerns. More

Great service and personnel. Speedy and efficient. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time. More

My experience with the Mercedes sales and service department has been exceptional each time. I love my GLC 300 and have never had an issue. department has been exceptional each time. I love my GLC 300 and have never had an issue. More

My C 300 repair was extensive. It required my car be left at the service department for an excess of three months. The part had to be built specific for my vehicle. In consideration I decided it would be bet at the service department for an excess of three months. The part had to be built specific for my vehicle. In consideration I decided it would be better to trade my vehicle in for another. I feel like I was treated fairly given the circumstances. And I appreciate the help. More

Very responsive to my repair need to my 2020 GLS. Couldn’t be happier with the service. Would recommend to others who value excellent service. Couldn’t be happier with the service. Would recommend to others who value excellent service. More