Jackie Cooper Imports - Service Center

They are excellent in all aspects. The job done was perfection. Jobs were done on schedule and without any problems. Would recommend this dealer to everyone. perfection. Jobs were done on schedule and without any problems. Would recommend this dealer to everyone. More

Once again worst experience ever!! They take 4-8 hours to put tires on they advised me I could come pick up my tires and have them put on somewhere else as long as they follow the rules of the warranty! When put tires on they advised me I could come pick up my tires and have them put on somewhere else as long as they follow the rules of the warranty! When I arrived they tried to charge me 3500 for 2 rims and tires which are under warranty but they said they needed a ticket then the man in the suit from the back came up and was snotty and said I can’t do that they have too and it takes that long to call the company and make sure they would cover it mind you when I first called they said they had to make sure I had a warranty to order them or I would have to pay upfront so they had already verified and charged my warranty for them! But this service is so horrible here and it’s the only one in town I traded my car in for a bmw just so I do not ever have to go back to this place but it’s nice they owe me some Money for my warranties they didn’t let me use More

The staff is knowledgeable and not “pushy”. The physical building is very clean and beautiful. Service was professional. Mikey M is professional and helpful. As the representative of the dealership,he is a building is very clean and beautiful. Service was professional. Mikey M is professional and helpful. As the representative of the dealership,he is a great example. More

I wanted to just take a moment to tell you two service guys I don’t like to be lied to tell me the truth that seems to be a problem now days no one has the b—-s to speak the truth guys I don’t like to be lied to tell me the truth that seems to be a problem now days no one has the b—-s to speak the truth More

Mushtaq has always made sure I’ve been satisfied and had everything that I need. He has time and time again came through for me on any questions and help ive needed with my CLA. Thank you Mushtaq! everything that I need. He has time and time again came through for me on any questions and help ive needed with my CLA. Thank you Mushtaq! More

Beautiful dealership! Jerrid was so easy to work with and took great care of us! Very knowledgeable and caring...he and Chuck made a great team! took great care of us! Very knowledgeable and caring...he and Chuck made a great team! More

Great to work with!Service was top notch!They get you Great to work with! Service was top notch! They get you in and out on time! Always eager to help serve you. Very clean atmosphere. Great to work with! Service was top notch! They get you in and out on time! Always eager to help serve you. Very clean atmosphere. More

Excellent service and communication. Jacob did a very good job. Work was done well. Am very happy with Mercedes. Enjoyed the loaner car as well good job. Work was done well. Am very happy with Mercedes. Enjoyed the loaner car as well More

Had an electrical issue with a Certified Used purchase. I dropped the car off without an a appointment, was offered (but did not need) a loaner. The issue was remedied. Customer service was great as always. dropped the car off without an a appointment, was offered (but did not need) a loaner. The issue was remedied. Customer service was great as always. More

Went in today for service. I'm retired, so need to watch every penny. My service advisor was Frank Ferlazzo. He kept me informed and made sure I was aware of all costs. Have had all my service done there every penny. My service advisor was Frank Ferlazzo. He kept me informed and made sure I was aware of all costs. Have had all my service done there. Very pleased. More