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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
656 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 656 reviews

January 08, 2024

From start to finish, the experience was top notch. Very accommodating and welcoming staff that went above and beyond. More

by ROGER43
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
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Jan 09, 2024 -

Jackie Cooper INFINITI responded

Hi ROGER43, Thank you for your kind review. We are delighted to hear our team went above and beyond throughout your experience. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 08, 2024

Not happy with the salesman, finance person or used car manager. Car has some issues that need fixed and they are trying to get me to take delivery when I have requested my money back. More

by mark.hilyard17
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Bebout, Chris Mathis, Kaitlin Portincaso, Charles Blansett
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Jan 09, 2024 -

Jackie Cooper INFINITI responded

Mark, we are sorry to see your comments. As a reminder, the vehicle you purchased was for "as is" condition. You paid in full for that option, chose no extended warranty, opting to 'self-insure' your vehicle for any issues that might develop. We went ahead and decided to assist you with diagnosing and repairing the leak you noticed after you took it home. You agreed. While it took awhile for us to replicate the leak, once we did find the issue, we went ahead and, as a goodwill to you, repaired the leak at the upper mount of the radiator by replacing the radiator free of charge. We also provided a complimentary new model loaner and drove the vehicle to Ponca City and back for you, all at no additional cost or effort to you. We have gone above and beyond the sale agreement of your 'as is' pre-owned purchase in order to make your vehicle purchase an exceptional one. We are sorry to hear that you still are unhappy. We do wish you well and thank you for choosing us for your vehicle needs.

January 07, 2024

Quick and easy soon as I got in. Had loaner ready to go.Erin was great and kept me up to date More

by SMCKOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin in service
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Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi SMCKOWN, We appreciate your 5-star review. We are glad to hear working with Erin was excellent throughout your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 07, 2024

We had the best experience with Jackie Cooper infiniti! They helped us with finding the perfect car for us, and helped with any issues or concerns we had! They forever have our business. Alex was our sales More

by TCARMONS2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hogeman
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Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi TCARMONS2021, Thank you for your 5-star review. We are delighted to hear Alex went above and beyond during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 06, 2024

Good attention to detail. Car was handed off cleaned and fueled. Nice job following up too after sale. More

by thmscarson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi thmscarson, We appreciate your 5-star review. We are glad to hear our team was excellent during your car-buying process. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 05, 2024

Jarad is a great service contact. Very personal, polite, informative. Always a joy to work with him. More

by TMCALLAHAN0469
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarad
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Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi TMCALLAHAN0469, We appreciate your kind review. We are glad to hear Jarad made your service visit with us excellent. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 05, 2024

Everyone that we met at Jackie Cooper INFINITI was friendly and helpful. Mark Cox is our salesman and as far as my husband and I are concerned, Mark is the number one star of this company. He treate More

by donnah0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
Report | Print
Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi donnah0, Thank you for your 5-star review. We are delighted to hear Mark was excellent with your experience with us. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 05, 2024

The whole experience from start to finish was giving next level chick fila service vibes. They definitely set the bar in the car buying experience. Professional, courteous, fair, transparent, quick, pretty h More

by sunny.hilton17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi sunny.hilton17, Thank you for your 5-star review. We are delighted to hear Mark and the rest of the team made your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 05, 2024

Ryan was great. Communication was easy and kept me updated. Addressed the concerns and got it fixed, along with recommended maintenance More

by AMANDASHULTZ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi AMANDASHULTZ09, Thank you for your 5-star review. We are delighted to hear Ryan was excellent throughout your buying experience. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 05, 2024

I like that you can just drive in without appointment for routine service. Staff was courteous, helpful, and clearly explained what needed to be done and how long it will take. More

by Mom2Boyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 08, 2024 -

Jackie Cooper INFINITI responded

Hi Mom2Boyz, We appreciate your kind feedback. We are delighted to hear our team made your car-buying experience excellent with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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