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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
656 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 656 reviews

January 12, 2024

Excellent experience as usual. Jared explained service items in detail and work was done promptly. This is the 6th car we have bought from Infiniti. More

by PAVISON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Hannah, service advisor
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi PAVISON17, We appreciate your 5-star review. We are delighted to hear Jared was helpful throughout your service visit with us. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 12, 2024

This is the best service center in Tulsa. They write up your work order as soon as you pull in the door and are very nice and friendly.. They have loaner vehicles if needed. The service shop More

by jwcpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Portincaso
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi jwcpat, Thank you for your 5-star review. We are delighted to hear our team provided you with excellent service. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 11, 2024

I have been searching for a while and have not had a good experience until going to Infiniti. Christopher was professional and honest, the rest of the sales team were not pushy. One of the best buying experi More

by Christinaawds
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Jackie Cooper INFINITI responded

Hi Christinaawds, Thank you for your 5-star review. We are delighted to hear Christopher provided you with excellent service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 11, 2024

Awesome service and love the option of having a courtesy loaner car. Sets them above other dealers. More

by ROBOGON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service.
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Jan 12, 2024 -

Jackie Cooper INFINITI responded

Hi ROBOGON14, We appreciate your 5-star review. We are delighted to hear our team was excellent during your car-buying process. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 11, 2024

Everyone was very friendly & prompt. It was a very nice facility & clean. All service was performed as requested. More

by CAGUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 12, 2024 -

Jackie Cooper INFINITI responded

Hi CAGUFFEE, Thank you for your kind review. We are delighted to hear our team was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 10, 2024

The experience was excellent. It was raining and they pulled the vehicle in the bay for me to look at and that was nice. The financing was easy and everyone was great. Special More

by kpickard4275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayne Hetro
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Jan 11, 2024 -

Jackie Cooper INFINITI responded

Hi kpickard4275, Thank you for your 5-star review. We are glad to hear Blayne and Shelly made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 10, 2024

Jon and Jackie Cooper did a great job as always. Happy to be a retuning customer. More

by gwgulledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Hannah and entire service team!!
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Jan 10, 2024 -

Jackie Cooper INFINITI responded

Hi gwgulledge, Thank you for your 5-star review. We are glad to hear Jon and the rest of the team went above and beyond during your buying process. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 10, 2024

Great environment and people alex and Taylor helped with the transaction. Smooth process from looking to purchase More

by jcostascience
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor sales rep, Alex Hogeman, James Gardner
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Jan 11, 2024 -

Jackie Cooper INFINITI responded

Hi jcostascience, We appreciate your 5-star review. We are glad to hear Alex and Taylor went above and beyond throughout your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 09, 2024

Every thing was fine, they could have parked my car inside after the service it was raining. Had a coupon for 69.00 oil change, go home and got a 29.00 oil change coupon from you. Disappointed I didn’t More

by AUGUST.HOFFMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Jan 10, 2024 -

Jackie Cooper INFINITI responded

Hi AUGUST.HOFFMANN, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Alex Kach, General Sales Manager

Jan 10, 2024 -

Jackie Cooper INFINITI responded

August, We are sorry to hear your experience wasn't exceptional! We earnestly try for an exceptional experience for each and every customer. On the day and time you were picking up your vehicle from service, the service drive was full of vehicles already in process of being dropped off or picked up. We pulled your vehicle up close to the service door so that it would be a quick pick up and go for you with as little exposure to the rain as possible. We apologize that it didn't meet your expectations. Our only other option was to delay your departure until the service drive cleared. As for the coupons you mention, these are sent by the manufacturer and we do not have control of their timing, unfortunately. We are glad that you enjoy receiving and using them and we hope you will be able to use it at your next service! We are thankful you are a part of our automotive family and we wish you the greatest new year!

January 09, 2024

The service department at Jackie Cooper provided me with outstanding customer service and we were very pleased with care given to our vehicle. More

by j.c.maher69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Zollner
Report | Print
Jan 09, 2024 -

Jackie Cooper INFINITI responded

Hi j.c.maher69, We appreciate your kind review. We are delighted to hear our service team took great care of your vehicle. Thank you for choosing JC INFINITI for all your vehicle needs. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

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