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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
656 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 656 reviews

January 15, 2024

Jared Hannah and Mike Bowers went above and beyond. I had an emergent situation. I called ahead knowing they closed at 6 pm. I couldn’t get there until a few minutes after 6. They waited and took care More

by LYNNERAGSDALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah, Mike Bowers
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi LYNNERAGSDALE1, Thank you for your 5-star review. We are delighted to hear Jared and Mike went above and beyond throughout your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 15, 2024

Great customer service with care and compassion and dependable service. The company always strive to perform a reliable service. More

by KINGMORRIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
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Jan 16, 2024 -

Jackie Cooper INFINITI responded

Hi KINGMORRIS5. Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 15, 2024

I brought my QX80 in for oil change/servicing. My tires were not inflated to the proper psi, and the windshield washer fluid wasn’t filled even though these items were checked off on the 16 point More

by BEEJBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Love in service did a great job on her part, but the shop completly dropped the ball.
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Jan 16, 2024 -

Jackie Cooper INFINITI responded

BEEJBAK, We sincerely apologize for the less than exceptional service experience you had with our express team. Your service advisor Erin and our service manager have already reached with a solution. We thank you for letting us know as it alerts us to an issue that we are dedicated to fixing. We also appreciate your patience as we take care of this issue!

January 15, 2024

Love this dealership… they treated me like family and make sure you go see Chris More

by Jaytolbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Jackie Cooper INFINITI responded

Hi Jaytolbert, Thank you for your 5-star review. We are glad to hear Chris was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 13, 2024

We have used this dealership since it was opened. Jon Green has been there for us since that time. All service department staff has always been very courteous and attentive. More

by JDUNHAM127
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Love
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi JDUNHAM127, Thank you for your 5-star review. We are delighted to hear Jon was excellent throughout your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 13, 2024

Jared was very patient and thorough when explaining the services being done on my car. Very clean environment. Very friendly! More

by KKSHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service dept
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi KKSHAFER, We are glad to hear that you had a great experience with Jared during your service visit. It's always nice to receive 5-star reviews from satisfied customers like you. We appreciate your business and look forward to seeing you on your next visit. Sincerely, Alex Kach, General Sales Manager

January 13, 2024

From the time I drop my car off to pick up is always a top notch! The best customer service! More

by LAURAMILLS621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi LAURAMILLS621, We appreciate your 5-star review. We are delighted to hear our team was excellent with your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 13, 2024

Very friendly service staff & prompt service. Easy to check in & loved having my car washed & vacuumed. More

by JENNIFER@GARAGEINNOVATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
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Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi JENNNIFER@GARAGEINNOVATION, We appreciate your 5-star review. We are delighted to hear our team was excellent with your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 13, 2024

Jared H. really went above and beyond to get our vehicle back to running again. More

by WILLIAMSON.MARKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi WILLIAMSON.MARKA, Thank you for your 5-star review. We are glad to hear Jared went above and beyond during your service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 12, 2024

Jared was very personable and my service was completed quickly. From beginning to end everything was perfect More

by AMYOCT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Jan 15, 2024 -

Jackie Cooper INFINITI responded

Hi AMYOCT99, Thank you for sharing your positive experience with us. It's great to hear that Jared provided you with excellent service from start to finish. We appreciate your feedback and hope to see you again soon. Have a wonderful day! Sincerely, Alex Kach, General Sales Manager

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