Jackie Cooper INFINITI

Great professional service! Jared was fantastic. All of my needs were met. Great loaner vehicle as well. Jared was fantastic. All of my needs were met. Great loaner vehicle as well. More

The service team was ready for me when I arrived & I had no trouble checking in. The waiting area was very clean and welcoming. Everything went as planned and I was out of there in an hour as promised. no trouble checking in. The waiting area was very clean and welcoming. Everything went as planned and I was out of there in an hour as promised. More

After five unsuccessful attempts at communicating with the service manager (3 phone messages and one email) and one of the service advisors (no reply to my email) about email notifications received from J the service manager (3 phone messages and one email) and one of the service advisors (no reply to my email) about email notifications received from Jackie Cooper Infiniti, saying I needed a new battery for my QX60, I had a very successful service visit with Erin Love, who assisted me, communicated with me, and did what was necessary for my vehicle. This was more like the Jackie Cooper Infiniti service I had become accustomed to, rather than the one of the last few weeks. I will consider returning, and, If I do, will definitely deal with Erin. I hope you will remedy the situation that occurred with me on my December 29th visit, which was comped because the service was so NOT the quality I have come to expect. Also, the unanswered emails and telephone calls are, in my opinion, inexcusable. However, many thanks to Erin, who tried to make it all right again! More

Jared was great to work with. Took time to explain the issues and helped my wife understand the dashboard lights she was concern with. Took time to explain the issues and helped my wife understand the dashboard lights she was concern with. More

This car buying experience was super easy, Very friendly and knowledgeable sales staff. Will buy from them again and knowledgeable sales staff. Will buy from them again More

Easy process and I got a great suv at a great price for sure THANKS sure THANKS More

Great customer service and polite. Didn’t push anything on me and this is why I will continue to buy from your dealers. Also finance department was the quickest I’ve ever had before Didn’t push anything on me and this is why I will continue to buy from your dealers. Also finance department was the quickest I’ve ever had before More

Sales interaction was relaxed and honest. Finalizing paperwork took a while due employees out sick. Finalizing paperwork took a while due employees out sick. More

Jon was amazing. My wife viewed the vehicle online but wanted to see more before driving 1.5 hrs. Jon was kind enought to send us a great video of the vehicle (BTW it My wife viewed the vehicle online but wanted to see more before driving 1.5 hrs. Jon was kind enought to send us a great video of the vehicle (BTW it was windy & 10 degrees outside). All the rest was pretty easy; test drive, negotiated a fair price and into finance. The Finance Manager Grant, was very informative but not pushy...they even beat my credit union rate! I couldn't be happier with the wonderful service Jackie Cooper provided. More

Very pleased with the handling of fixing our family car so we can drive with pease of mind. I would recommend buying from a car from them. Thank you again so we can drive with pease of mind. I would recommend buying from a car from them. Thank you again More