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Jackie Cooper INFINITI

Tulsa, OK

4.8
557 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 557 reviews

October 27, 2024

They acted in a timely manner when ordering my new QX80. Trade in process and paperwork to be signed were fast and efficient. More

by jauschwitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stogsdill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Jackie Cooper INFINITI responded

Hi Jauchwitz, thank you for leaving us a 5 star review. We're glad that the trade-in process was quick and efficient for you, and we wish you the very best with your new QX80. Take care! Sincerely, Alex Kach, General Sales Manager

October 27, 2024

Excellent staff, highly motivated and always willing to assist with any issue. They respond well in difficult situations and do their utmost to satisvy the customer. More

by LOCKERMANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Jackie Cooper INFINITI responded

Thank you for the 5 stars, Lockermans. We appreciate your kind words. Customer satisfaction is always our top priority, so we will always do our best to help in any situation! Sincerely, Alex Kach, General Sales Manager

October 27, 2024

This is the 4th Infiniti our family has purchased from Jackie Cooper and Jon Green. I was in a very bad car wreck and my QX70 was totaled. I did a lot of car shopping and test drives at other dealerships. More

by sarah.boldface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Jackie Cooper INFINITI responded

Hi Sarah, congratulations on your new Infiniti! We're so happy that Jon was able to help you find a new car after the accident, and we're glad that you're okay! We appreciate your business with us and hope you're enjoying your new car. Sincerely, Alex Kach, General Sales Manager

October 21, 2024

Very disappointing experience after being convinced they provided excellent customer care. I found it to be the complete opposite. I bought a used car there that had an issue starting just one week after More

by shanespicer
Recommend Dealer
No
Employees Worked With
Hunter Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Jackie Cooper INFINITI responded

Shane, we are sorry to hear of your concerns and frustration! We take all customer concerns seriously. Our goal is for every customer to have an exceptional experience and it sounds like we missed the mark for you. In looking at what happened, it is apparent we had a breakdown in communication and issues with the handoff between sales and service. We apologize for that. A sales manager will be reaching out to you today to work with you on a solution that is agreeable to you. We will take this negative experience and use it to help us get better at what we do, finetuning our process of sales to service handoffs, as well as customer care and communication. We hope you will accept our apology and are willing to work with us on a solution. Thank you for the opportunity to turn your experience around!

October 19, 2024

Super nice staff, no pressure sales. I feel like they were up front on everything and communicated well and and in timely fashion. More

by chunt7160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stogsdill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant
Oct 21, 2024 -

Jackie Cooper INFINITI responded

Hi Chunt7160, thank you for leaving us a 5 star review. We're glad that our team made your experience here great! We appreciate your business and hope to see you again soon! Sincerely, Alex Kach, General Sales Manager

October 19, 2024

Worked with John Taner & Christopher Taylor, both are great! Both so friendly, no pressure and very enjoyable to work with. This was my second purchase from this dealership and I will definitely be back. More

by schweizer04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Taner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jackie Cooper INFINITI responded

Hi Schweizer04, thank you for sharing your experience with us. It's great to hear that John and Christopher were able to help you drive home in a new car you love. Thank you for choosing Jackie Cooper and we look forward to working with you again soon! Sincerely, Alex Kach, General Sales Manager

October 17, 2024

This dealership is always helpful. The staff are friendly. We live 2 hours away. They held the car for us. They made the whole experience ready and enjoyable. Chris Taylor did an amazi More

by smcnanaba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jackie Cooper INFINITI responded

Smcnanaba, thank you for leaving us 5 stars. We're so glad to hear that Chris did a great job with helping you purchase this car. We truly appreciate that you took the drive to buy from us, and we wish you many happy miles in your new vehicle! Sincerely, Alex Kach, General Sales Manager

October 16, 2024

Very easy to get along and there was no pressure in buying the car. Definitely recommend! More

by mkkemp101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jackie Cooper INFINITI responded

Hi Mkkemp101, thank you for leaving a 5 star review. We're glad you felt no pressure, as customer satisfaction is our top priority. We appreciate your feedback and hope to work with you again sometime! Sincerely, Alex Kach, General Sales Manager

October 15, 2024

Hunter Garcia was very upbeat and enthusiastic to deal with during the car buying process. He kept me informed as to the delivery date changes. More

by Janea Okconcretecoring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jackie Cooper INFINITI responded

Hi Janea, thank you for sharing your experience with us. We're glad that Hunter gave you a good experience during the car-buying process, and we hope that you're loving your new vehicle! Please let us know if there is anything we can do to make your next experience even better. Sincerely, Alex Kach, General Sales Manager

October 14, 2024

Margus was exceptional in his attention to details and understanding what we were looking for in a new vehicle. More

by debbiemcclellan12366
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jackie Cooper INFINITI responded

We're glad to hear that Margus was so helpful, Debbie and we're very glad that he was able to help you find what you were looking for! Thank you for choosing Jackie Cooper Infiniti! Sincerely, Alex Kach, General Sales Manager

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