
Jack Volkswagen of Saco
Saco, ME
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Mike was great through the whole process of the purchase which was pretty quick. I spoke with Mike about the car the night before, Mike called me the next afternoon with all the details and final price and which was pretty quick. I spoke with Mike about the car the night before, Mike called me the next afternoon with all the details and final price and within an hour of me getting there the deal was final. Everything about the car was just as Mike described and everything was ready for me to sign when I arrived. When I am ready to buy a car again I will definitely be back. I just wish that I had heard about Prime a few weeks earlier when I bought a new car for my wife. More
After speaking with Mike by phone, I drove down to Saco the next afternoon and in no time at all, a search for the vehicle I wanted was underway. I wanted a new 2011 Volkswagon Jetta Sportwagon in White Go the next afternoon and in no time at all, a search for the vehicle I wanted was underway. I wanted a new 2011 Volkswagon Jetta Sportwagon in White Gold that used regular unleaded gasoline. One was located in New Jersey and the next morning arrangements were made so it would arrive at the Prime Dealership that evening. I returned at 1PM the next day and my car was ready. After signing all of the required paperwork and getting instructions about the bells and whistles with Kyle, I drove home in my new car. It was a wonderful way to bring in the New Year 2011! More
Dreaded the thought of shopping for a vehcile. Walked into Prime Volkswagon and was not preasured or haggled in anyway. Told Bonnie upfront what we wanted to spend and she made in happen. Walked into t into Prime Volkswagon and was not preasured or haggled in anyway. Told Bonnie upfront what we wanted to spend and she made in happen. Walked into the finance dept. and was handled promptly and efficently and our vehicle was ready to drive home by the time we signed. AWESOME! More
I'm giving all five stars because I thought Kyle was great to work with and the overall buying process was pretty painless. I believe I got a good deal and I'd shop with them again. I will say that th great to work with and the overall buying process was pretty painless. I believe I got a good deal and I'd shop with them again. I will say that the finance guy offering me GAP insurance on a three year old car which had no Gap and then starting to argue with me about why it's a good idea to buy the insurance really rubbed me the wrong way. I almost walked out on the whole thing. He probably could've talked me into some other payment increasing deal if he didn't pull out GAP insurance first. This insurance generally isn't even offered on used cars, at least at "good" dealers. So I give Kyle five stars and the finance guy 2, at least he backed off fairly quickly. More
Easiest vehicle purchase I've ever made, from test drives to paperwork. They got the car from out of state fast. The car has in perfect condition, fully fueled and ready to go. Paperwork was well prepared to paperwork. They got the car from out of state fast. The car has in perfect condition, fully fueled and ready to go. Paperwork was well prepared and just took a few signtures, not much Q&A requried as it was prepared prior to my arrival. More
Bonnie was exceptionally knowledgeable about the used car buying process and was a pleasure to do business with. I would highly recommend her to anyone in the market for a new or used vehicle. The comfort buying process and was a pleasure to do business with. I would highly recommend her to anyone in the market for a new or used vehicle. The comfort level at the dealership was also pleasant. I particularly enjoyed the low pressure sales methods. Great experience! More
The wife and I visited Prime Volkswagon of Saco to check out a couple CC's they had on the lot with no intention to buy right away, we were 'serious lookers', but wanted to look some. We were warmly greete out a couple CC's they had on the lot with no intention to buy right away, we were 'serious lookers', but wanted to look some. We were warmly greeted by the Prime staff and enjoyed their eagerness to answer our questions, knowledge of the models and options, and their sense of humor. They have perfected the balance of being attentive but not pushy. We were given a great price on a CC Luxury edition and a fair trade in value for our 2003 Honda Accord. Everything was laid out for us in an easy to understand manner, and we enjoyed the whole experience. Looking forward to dealing with this stellar crew in the future, enjoying the CC now. More
We were just starting the look for a used vehicle. Bonnie came out and made us feel very comfortable. Her informative, low keyed and friendly manner made it very easy to think about buying a vehicle here. Th came out and made us feel very comfortable. Her informative, low keyed and friendly manner made it very easy to think about buying a vehicle here. The whole experience was easy and very friendly. I am and will continue to recommend this dealer to friends. More
We had a great experience while shopping for a car for our daughter. The sales associate spent a great deal of time with us while we test drove several vehicles on the lot before selecting the car we wou our daughter. The sales associate spent a great deal of time with us while we test drove several vehicles on the lot before selecting the car we would purchase. He was knowledgeable, patient, polite, professional and a pleasure to work with. We were 100% satisfied with our car shopping experience. So much so, we returned the next week to the same dealership, asked once again for Scott and purchased a new Jetta TDI sportwagon. More
I have nothing but good things to say about this dealership, as well as the people I worked with while buying my new Volkswagen Jetta. I appreciate the help I received immensely, and would recommen dealership, as well as the people I worked with while buying my new Volkswagen Jetta. I appreciate the help I received immensely, and would recommend Prime Volkswagen and Scott Desrosiers to anyone and everyone. More